Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ShaoQin Li

Brooklyn,NY

Summary

Sophomore electrical engineering major with a 3.737 GPA who is a Peter F. Vallone Scholar. Active in professional and community organizations, including membership in the Institute of Electrical and Electronics Engineers (IEEE) and the Harlem Launch Alliance(HLA). A devoted member of the Chinese Students and Scholars Association (CSSA) and was honored to be nominated by the National Society of University Scholars. Currently enrolled in the CCNY Honors Program

In addition to my academic achievements, I have contributed to the engineering community by attending Institute of Electrical and Electronics Engineers (IEEE) workshops and being involved with a project(building a striker) in the Harlem Launch Alliance (HLA) . While gaining valuable teamwork and communication skills, I balance academics with being a restaurant server and cashier. I am eager to utilize my academic strengths, extensive experience, and passion for electrical engineering in a dynamic internship position.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

HOT POT 828
11.2022 - 02.2023
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Cashier

Little Chubs
01.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Electrical Engineering

City College of New York of The City University of New York, The
New York, NY
06.2026

Skills

  • Service Quality
  • High-Volume Dining
  • Guest Relations Management
  • Order Management
  • Communication
  • Cash Handling
  • Customer Assistance
  • Emotion management
  • Python(slightly)
  • Matlab
  • Simulink
  • Quick Thinking

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Waiter

HOT POT 828
11.2022 - 02.2023

Cashier

Little Chubs
01.2019 - 02.2020

Bachelor of Science - Electrical Engineering

City College of New York of The City University of New York, The
ShaoQin Li