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I am motivated and experienced growth social media marketer on Instagram and Facebook with a combined 4+ years of professional experience across related positions.
I have strong management skills that range from medical, office, secretarial, and retail with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. I know for sure that I want to develop in the field of digital marketing and dedicate my future life to it.

Dynamic leader with a proven track record at Victoria’s Secret, adept in territory management and fostering strong relationships to drive revenue growth. Excels in staff management and employee coaching, enhancing team performance and customer satisfaction. Skilled in strategic planning and problem-solving, achieving consistent operational excellence and profitability. Demonstrates exceptional organizational skills and professionalism, with a focus on continuous improvement and results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

I was a professional futsal player in Firts, but due to the problems I had, I could not pursue professional sports, according to my university major, I started working in my field of study, first in massage and sports courses and I passed the science and after getting the documents, I started working in that field
I started working in sports clubs, swimming pools and massage parlors
Then I continued my work as a manager in sports organizations and possibilities
In addition to these activities, I have also worked as a teacher
After immigrating to Turkey, new conditions arose for me
In Turkey, I was able to work as a physiotherapist and massage therapist, and then I was able to be promoted and continue my work as an assistant manager.
As an assistant manager, I was able to increase the company's sales several times, and this was a success for me and the company I worked for.
Also, with a better job offer, I changed my job and started working as an assistant manager in a spa company
By entering the company myself, I was able to solve the problem of the company's human resources, which needed personnel in various positions, and help the company by adding a large number of personnel as masseurs and receptionists. Accomplished professional delivering customer service excellence through active engagement. Friendly individual supervises spa staff and oversees daily operations. Creates positive spa atmosphere to bring in new clientele.

Boasting over a decade of extensive management experience, I have consistently surpassed daily sales targets, overseen effective communication channels, and efficiently organized schedules for large teams. My outstanding leadership skills, unwavering integrity, and unwavering dedication to customer service are clearly demonstrated in my proven track record. With a wealth of knowledge in management and HR duties. My commitment lies in propelling the future of customer experiences through inventive practices and an unwavering focus on customer satisfaction.

Shaoshan (Susan) Zheng

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Spa Manager and Marketer

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Master of Science - Business Management

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Master of Science - Business Management

Instructor

Spa Manager and Marketer

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