Shaquana Q. Risher
Farrockaway ,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Head Supervisor
Silver Squad Security Inc
04.2007 - Current
- Schedule employees weekly to their specific job site
- Training other supervisors
- Help with conducting orientations
- Assist with the interviews
- Train new employees on how to do a body search to prevent weapons and drugs from entering certain establishments
- Handle payroll.
Site Supervisor
Arrow Security Corp.
09.2022 - 10.2023
- Achieved high levels of client satisfaction through meticulous attention to detail and proactive communication.
- Facilitated training programs for new hires, enhancing team skill sets and performance.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Developed and maintained positive relationships with clients and other stakeholders.
- Trained workers in proper methods, equipment operation and safety procedures.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- I was responsible for training potential guards into shift supervisor,they were required to work alongside of me for a week and I determined if they indeed had what it take to be promoted from within .
Field Supervisor
Allied Universal
02.2019 - 09.2022
- Remain alert and effective at maintaining order by patrolling
- Investigating situations within the site and writing a report
- Review logbooks and incident reports
- Drove company patrol vehicle to ensure the job site was secured
- Assist the Post commander in various events.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Recorded daily security occurrences in site assignment log.
- Completed shift handover reports and debriefed next shift upon arrival.
- Managed security staff rotation for position coverage on breaks.
- Assigned present security workers to positions.
- Trained security workers on site-specified procedures.
- Performed security investigations and reported findings to client management.
- Carried out day-day-day duties accurately and efficiently.
- Completed site checks and leveraged computerized applications to document or record findings.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Met with customers to resolve issues and build productive relationships.
- Investigated issues and developed effective solutions.
Fire Guard
McRoberts Security Inc
05.2008 - 10.2011
- A fire guard for Con Edison
- Signed authorized vehicles in and out the building
- Worked at several different locations when needed assistants.
Security Guard/Supervisor
FJC
10.2005 - 01.2007
- Supervised 4 to 6 guards
- Review logbooks and incident reports
- Drove company patrol vehicle to ensure the job site was secured.
Assistant Manager
KFC Restaurant
11.1999 - 06.2005
- Managed the overall day to day operation of a dining room
- Maintained daily schedules for staff
- Organized and supervised orientations/meetings
- Counting and keeping track of inventory as far as what needs to be ordered, meanwhile sticking to the budget
- Preparing deposits and counting registers and safe on a daily basis.
Education
Phillips Global Institute High School
Skills
- Certificate for Assistant Manager Leadership
- Microsoft word, Excel and PowerPoint
- Experienced in all phases of offices procedures, including, but not limited to
- Telephone etiquette, mail documentation, filing and purchasing
Certification
F-02,F-03,F-04,P-15,C-99,CPR,Narcan instructor and Twic ID
Timeline
Site Supervisor
Arrow Security Corp.
09.2022 - 10.2023
Field Supervisor
Allied Universal
02.2019 - 09.2022
Fire Guard
McRoberts Security Inc
05.2008 - 10.2011
Head Supervisor
Silver Squad Security Inc
04.2007 - Current
Security Guard/Supervisor
FJC
10.2005 - 01.2007
Assistant Manager
KFC Restaurant
11.1999 - 06.2005
Phillips Global Institute High School
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