Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaquel Green

Saint. Petersburg,FL

Summary

Detail-oriented team player with strong organizational skills.Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Case Manager

Saint. Petersburg Free Clinic
Saint Petersburg, FL
11.2023 - Current
  • Monitored client progress through regular follow-up contacts.
  • Utilized case management software and databases for efficient information tracking.
  • Provided referrals to appropriate health care providers or other community resources.
  • Managed caseloads effectively, ensuring timely documentation and reporting.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Monitored client progress through regular follow-ups and case reviews.
  • Assisted clients in setting realistic goals and developing action plans.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Educated clients about mental health conditions, medications, and self-care techniques.
  • Prepared and maintained budgets, personnel records, and training manuals.
  • Assisted individuals with eligibility for available benefits.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
  • Linked clients with social services, health care providers, and governmental agencies to help claim or reclaim individual autonomy.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Compiled reports on cases and submitted them to supervisors as required.

Case Management

Lutheran Services Of Florida
03.2018 - 11.2023
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.

Case Management Social Worker

YWCA Family Village
03.2014 - 12.2017
  • Provided and documented patient's ongoing care in accordance with policies and board of social work
  • Established ongoing clinical relationship with clients, evaluating progress, performing follow-up after referrals and continuing assessments to adjust treatment plans.
  • Interpreted and explained treatment and benefit programs to clients.
  • Worked with the clients and there families to come up with a good plan for them.

Site Coordinator/ Group Leader

Ymca Of Greater Saint.Petersburg
Saint Petersburg, FL
08.2008 - 03.2014
  • Attended staff development meetings and workshops and applied information from those events into daily activities
  • Maintained updated knowledge through continuing education and advanced training.
  • Supported staff in developing professional skills and abilities, uplifting team performance.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Trained new team members by relaying information on company procedures, safety requirements, and best practices.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Assisted students with homework issues, and helped to incorporate positive study skills.

Used problem-solving and issue resolution skills to promptly and successfully address production problems.

Education

Bachelor of Science -

Rasmussen University
12-2025

Associate Of Science - Education

Rasmussen University
08.2023

Skills

  • Individualized Care Plans
  • Discharge Planning
  • Communications Strategies
  • Treatment Options
  • Daily Reports
  • Status Updates
  • Case Notes

Timeline

Case Manager

Saint. Petersburg Free Clinic
11.2023 - Current

Case Management

Lutheran Services Of Florida
03.2018 - 11.2023

Case Management Social Worker

YWCA Family Village
03.2014 - 12.2017

Site Coordinator/ Group Leader

Ymca Of Greater Saint.Petersburg
08.2008 - 03.2014

Bachelor of Science -

Rasmussen University

Associate Of Science - Education

Rasmussen University
Shaquel Green