Detail-oriented team player with strong organizational skills.Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Case Manager
Saint. Petersburg Free Clinic
Saint Petersburg, FL
11.2023 - Current
Monitored client progress through regular follow-up contacts.
Utilized case management software and databases for efficient information tracking.
Provided referrals to appropriate health care providers or other community resources.
Managed caseloads effectively, ensuring timely documentation and reporting.
Coordinated comprehensive care plans for clients to meet their individual needs.
Monitored client progress through regular follow-ups and case reviews.
Assisted clients in setting realistic goals and developing action plans.
Participated in regular team meetings and in-house training sessions to boost group effectiveness.
Educated clients about mental health conditions, medications, and self-care techniques.
Prepared and maintained budgets, personnel records, and training manuals.
Assisted individuals with eligibility for available benefits.
Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Linked clients with social services, health care providers, and governmental agencies to help claim or reclaim individual autonomy.
Advised staff members on effective strategies for working with challenging client behaviors.
Maintained logs and electronic client records following department and agency policies for effective monitoring.
Compiled reports on cases and submitted them to supervisors as required.
Case Management
Lutheran Services Of Florida
03.2018 - 11.2023
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Case Management Social Worker
YWCA Family Village
03.2014 - 12.2017
Provided and documented patient's ongoing care in accordance with policies and board of social work
Established ongoing clinical relationship with clients, evaluating progress, performing follow-up after referrals and continuing assessments to adjust treatment plans.
Interpreted and explained treatment and benefit programs to clients.
Worked with the clients and there families to come up with a good plan for them.
Site Coordinator/ Group Leader
Ymca Of Greater Saint.Petersburg
Saint Petersburg, FL
08.2008 - 03.2014
Attended staff development meetings and workshops and applied information from those events into daily activities
Maintained updated knowledge through continuing education and advanced training.
Supported staff in developing professional skills and abilities, uplifting team performance.
Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
Trained new team members by relaying information on company procedures, safety requirements, and best practices.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assisted students with homework issues, and helped to incorporate positive study skills.
Used problem-solving and issue resolution skills to promptly and successfully address production problems.
Education
Bachelor of Science -
Rasmussen University
12-2025
Associate Of Science - Education
Rasmussen University
08.2023
Skills
Individualized Care Plans
Discharge Planning
Communications Strategies
Treatment Options
Daily Reports
Status Updates
Case Notes
Timeline
Case Manager
Saint. Petersburg Free Clinic
11.2023 - Current
Case Management
Lutheran Services Of Florida
03.2018 - 11.2023
Case Management Social Worker
YWCA Family Village
03.2014 - 12.2017
Site Coordinator/ Group Leader
Ymca Of Greater Saint.Petersburg
08.2008 - 03.2014
Bachelor of Science -
Rasmussen University
Associate Of Science - Education
Rasmussen University
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