Arnold James Saenz
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Polished in evaluating employee performance and overseeing key projects.
Overview
2
2
years of professional experience
Work History
Customer Fulfillment Associate, AFE Process Guide
Amazon Robotics
San Antonio, Texas
08.2023 - Current
- Communicated effectively with colleagues regarding progress on assigned tasks or projects.
- Assisted with training new employees on proper order fulfillment techniques.
- Utilized Amazon computer systems such as, FCresearch, Rodeo, Workflow Sortation in order to help lead up 84 associates.
- Ensured that all safety procedures were followed at all times.
- Provided 27 daily audit feedbacks to associates regarding work per on any issues encountered during daily operations.
- Lifted up to 49 pounds, stand/walk for up to 10-12 hours, and frequently push, pull, squat, bend and reach throughout shift
Store Manager
Buffalo Wild Wings Go
02.2023 - Current
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Managed daily banking activities such as deposits and withdrawals.
- Recruited, trained and supervised 10 to 12 new employees as business needed.
Line Cook/Prep Cook/Window Expo
Otto’s German Bistro
08.2022 - 01.2023
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Adhered to sanitation policies at all times when handling food products.
- Maintained accurate records of daily production sheets including waste logs.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Education
Medina Valley High School
01.2015
Skills
- Performance Management
- Time Management
- Staff Training and Development
- MS Office (Excel, Word, Outlook, Powerpoint)
- Strong attention to detail and organizational skills
- Quality Assurance
Timeline
Customer Fulfillment Associate, AFE Process Guide
Amazon Robotics
08.2023 - Current
Store Manager
Buffalo Wild Wings Go
02.2023 - Current
Line Cook/Prep Cook/Window Expo
Otto’s German Bistro
08.2022 - 01.2023
Medina Valley High School