Shaqueria Moon
Gainesville,GA
Summary
Dynamic Lead Environmental Services Housekeeper at Northeast Georgia, recognized for enhancing cleanliness and safety standards through effective sanitation protocols and team building. Successfully optimized cleaning schedules, improving operational efficiency while delivering exceptional customer service. Committed to eco-friendly practices and regulatory compliance, fostering a motivated and high-performing housekeeping team.
Overview
6
6
years of professional experience
Work History
Lead Environmental Services Housekeeper
Northeast Georgia
Gainesville, GA
10.2019 - Current
- Assisted with recruitment efforts by interviewing potential candidates and providing recommendations based on qualifications.
- Maintained accurate records of completed tasks, employee hours, and relevant metrics for management reporting purposes.
- Optimized cleaning schedules for maximum effectiveness, allowing for minimal disruption to facility operations.
- Provided exceptional customer service by addressing concerns or complaints from facility occupants in a timely manner.
- Enhanced cleanliness and safety standards by implementing effective housekeeping policies and procedures.
- Reduced cross-contamination risks by adhering to strict sanitation guidelines during cleaning processes.
- Managed inventory control measures, ensuring adequate stock of cleaning supplies and equipment while minimizing waste.
- Led training sessions for new hires, instilling them with the knowledge and skills needed to excel in their roles.
- Monitored staff performance closely and provided constructive feedback to encourage continuous improvement.
- Implemented eco-friendly practices within the housekeeping department, reducing overall environmental impact.
- Upheld regulatory compliance within the department by staying current on industry best practices and local/state/federal regulations.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma - General Studies
Gainesville High School
Gainesville, GA05.2018
Skills
- Sanitation protocols
- Infection control expertise
- Work prioritization
- Chemical handling
- Task delegation
- Hazardous waste management
- Customer service
- Vacuuming and sweeping
- Cleaning bathrooms
- Housekeeping
- Team building
- Health and safety compliance
- Cleaning techniques
- Staff motivation
Timeline
Lead Environmental Services Housekeeper
Northeast Georgia
10.2019 - Current
High School Diploma - General Studies
Gainesville High School