Shaquesta "Shay" Saunders
Snellville,USA
Summary
Detail-oriented, HR-focused professional with a master's degree in Human Resource Management with over 9 years of experience in operations, compliance, legal, and high-volume case processing. Brings a strong foundation in documentation accuracy, policy adherence, and confidential data handling, with proven ability to support HR-related workflows and maintain audit-ready records. Known for leveraging analytical thinking and process improvement skills to enhance efficiency and ensure compliance in fast-paced environments. Combines a strong academic foundation with real-world experience in detail-oriented environments to contribute to compliant HR operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Legal Operations & Case Review Specialist/Paralegal Consultant
Robert Half Legal
07.2023 - Current
- Review and analyze high-volume legal case files (up to 400+ weekly), ensuring documentation is complete, accurate, and compliant with procedural and regulatory requirements
- Evaluate and process due process complaints, appeals, evidentiary submissions, extensions, and related filings to verify alignment with DOE legal standards prior to case progression
- Conduct detailed document analysis to identify discrepancies, missing information, and compliance issues, preventing delays and ensuring case due diligence
- Maintain and update confidential student case records across multiple systems, ensuring consistency, accuracy, and audit readiness
- Collaborate with attorneys and several departments to ensure proper documentation, adherence to legal protocols, and timely case handling
- Navigate multiple legal workflows simultaneously, adapting to shifting priorities and strict deadlines in a high-volume environment
Quality Analyst/Trainer
Beacon Hill Staffing / Nan McKay & Associates
08.2022 - 05.2023
- Reviewed applications and supporting documentation submitted by case reviewers to ensure completeness, accuracy, and adherence to program requirements prior to approval for payment
- Verified all required documents were present and met standard protocols before processing cases for payment
- Identified and resolved discrepancies to prevent delays and ensure compliance with established guidelines
Housing Specialist Reviewer
Beacon Hill Staffing / Nan McKay & Associates
10.2021 - 08.2022
- Reviewed applications and supporting documentation to determine eligibility in accordance with program guidelines and requirements
- Verified accuracy and completeness of submitted data from tenants to ensure compliance prior to case processing
Accounts Payable Assistant (Temporary)
Robert Half
Fort Lauderdale, USA
05.2021 - 07.2021
- Executed payroll support functions including vendor labor and supply verification, ensuring accurate data entry and timely compensation processing through QuickBooks.
- Managed high-volume data entry and account reconciliations while maintaining strict compliance with internal controls and finance policies.
Accounts Payable Lead
Great Dane Petroleum Contractors, Inc.
Fort Lauderdale, USA
08.2017 - 08.2020
- Managed 200+ invoices weekly, ensuring accurate data entry and timely processing
- Reconciled vendor statements and resolved discrepancies to maintain financial accuracy
- Maintained organized financial records and ensured compliance with company policies
- Verified vendor documentation and compliance requirements to reduce operational risk
Education
Master of Science - Human Resource Management
Colorado State University - Global
Aurora, CO11-2025
Bachelor of Science - Human Resource Management
Colorado State University Global
Aurora, CO10-2023
Medical Assisting Diploma - Medical Assisting
Everest University
Pompano Beach, FL08-2015
Skills
- High-Volume Data Processing
- Document Review & Verification
- Case Management Systems
- Data Entry & Accuracy (60–70 WPM)
- Quality Control & Audit Readiness
- Records Management & File Organization
- KPIs
- Process Improvement
- Confidential Data Handling
- OneDrive
- Teams
- Google Workspace
- HRIS Systems
- CRM & Case Management Platforms
- Workflow Optimization Tools
- Training & Coaching
- Problem Solving
- Coaching and mentoring
- Feedback management
- HR policies and procedures
- Compliance
Certification
Associate Professional in Human Resources (aPHR), HR Certification Institute, 2023-12-31
Activities and Honors
Society for Human Resource Management (SHRM), 2024-12-31, National Society of Leadership and Success (NSLS), 2025-12-31, Sigma Beta Delta, GPA: 3.8
Timeline
Legal Operations & Case Review Specialist/Paralegal Consultant
Robert Half Legal
07.2023 - Current
Quality Analyst/Trainer
Beacon Hill Staffing / Nan McKay & Associates
08.2022 - 05.2023
Housing Specialist Reviewer
Beacon Hill Staffing / Nan McKay & Associates
10.2021 - 08.2022
Accounts Payable Assistant (Temporary)
Robert Half
05.2021 - 07.2021
Accounts Payable Lead
Great Dane Petroleum Contractors, Inc.
08.2017 - 08.2020
Medical Assisting Diploma - Medical Assisting
Everest University
Master of Science - Human Resource Management
Colorado State University - Global
Bachelor of Science - Human Resource Management
Colorado State University Global