Shaqui Williams
Alpharetta,GA
Summary
Dedicated customer service professional with a proven ability to streamline processes and enhance customer experiences. Committed to delivering prompt resolutions and fostering team collaboration.
Results-driven individual with strong customer service oversight and B2B sales experience. Known for problem-solving skills and a focus on efficiency, contributing to increased customer satisfaction and operational excellence.
Adaptable customer service specialist with a background in B2B sales and inventory management. Demonstrates a keen ability to improve processes and support team dynamics, ensuring a positive shopping experience for all customers.
Overview
5
5
years of professional experience
Work History
Customer Service
Arise
Alpharetta, GA
10.2025 - 03.2026
- Delivered high-quality customer service, resolving issues promptly and professionally.
- Streamlined customer service processes for increased efficiency and faster response times.
- Provided excellent customer service, addressing patron needs promptly and courteously.
Overnight Stocker
Kroger
Lawrenceville, GA
10.2022 - 01.2023
- Stocked shelves efficiently to maintain organized inventory and improve product accessibility.
- Assisted in unloading delivery trucks, ensuring timely product availability on sales floor.
- Monitored inventory levels, promptly restocking items to minimize customer wait times.
- Collaborated with team members to optimize stock layout and enhance shopping experience.
Cart Attendant and Overnight Stocker
Costco
Alpharetta, GA
04.2021 - 06.2021
- Collected and returned shopping carts from parking lot to store entrance efficiently.
- Assisted customers in locating products and navigating the store layout.
- Maintained cleanliness of cart area, ensuring safe and organized environment.
- Monitored inventory levels of carts and reported shortages to management promptly.
- Supported team members by helping with tasks during peak shopping hours.
- Followed safety protocols while handling equipment and managing cart flow.
Education
Bachelor - Construction Management
Gwinnett College
GA05.2030
High School Diploma -
Alpharetta High School
Alpharetta, GA05.2019
Skills
- Customer service experience
- Customer service oversight
- Customer service and assistance
- B2B sales and customer service
Timeline
Customer Service
Arise
10.2025 - 03.2026
Overnight Stocker
Kroger
10.2022 - 01.2023
Cart Attendant and Overnight Stocker
Costco
04.2021 - 06.2021
Bachelor - Construction Management
Gwinnett College
High School Diploma -
Alpharetta High School