SHAQUILLA H. RHODES
Summerville,SC
Summary
Results-driven Management Professional experienced in team leadership and operations management. Achieved enhanced efficiency through streamlined processes and strong customer service, contributing to performance goals and accuracy in financial transactions. Motivated Real Estate Agent focused on driving customer growth and achieving sales objectives, demonstrating reliability, adaptability, and exceptional interpersonal skills.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Realty ONE Group Coastal
Summerville, SC
03.2025 - Current
- Guided buyers through property searches using MLS listings and market knowledge.
- Negotiated purchase offers and sale terms with buyers, sellers, and agents.
- Advised clients on financing options, inspections, and transaction timelines.
- Coordinated contracts, disclosures, and closing documents with lending and title teams.
- Listed homes by preparing pricing recommendations and marketing materials for brokerage.
- Built referral relationships through follow-up calls, emails, and client meetings.
- Maintained current knowledge of laws governing real estate transactions in order to comply with regulations.
Manager
United States Postal Service (USPS)
Charleston, SC
11.2015 - 01.2024
- Supervised day-to-day operations, ensuring compliance with federal policies and USPS standards to facilitate smooth service delivery.
- Oversaw scheduling, route optimization, and workload distribution to meet strict deadlines.
- Handled customer escalations and implemented solutions to maintain high satisfaction rates.
- Handled customer escalations, implementing solutions that upheld high satisfaction rates and fostered customer loyalty.
- Maintained accountability for financial transactions and inventory control, ensuring accurate reporting and effective resource management.
Mail Carrier
United States Postal Service (USPS)
Charleston, SC
10.2014 - 11.2015
- Delivered mail and packages along assigned routes with accuracy and timeliness.
- Exhibited reliability and efficiency while navigating high-volume delivery routes.
- Delivered exceptional customer service by addressing inquiries and resolving concerns during deliveries.
- Demonstrated reliability by consistently meeting delivery schedules and efficiency while navigating high-volume delivery routes.
Money Center Cashier
Walmart
Summerville, SC
10.2013 - 10.2014
- Processed diverse financial transactions, ensuring timely and accurate service for bill payments, money orders, and wire transfers.
- Ensured accuracy in cash handling and balanced drawers, contributing to operational integrity and minimizing discrepancies.
- Delivered friendly and efficient customer service in a fast-paced retail environment.
- Trained new employees on money center operations and compliance, enhancing team knowledge and service quality.
Education
[High School Diploma] -
Austintown
Austintown, OhioSkills
- Real Estate Transactions
- Real estate marketing
- Client relations
- Regulatory Compliance
- Operations & Process Improvement
- Workforce scheduling
- Leadership & Team Management
- Conflict resolution
Timeline
Real Estate Agent
Realty ONE Group Coastal
03.2025 - Current
Manager
United States Postal Service (USPS)
11.2015 - 01.2024
Mail Carrier
United States Postal Service (USPS)
10.2014 - 11.2015
Money Center Cashier
Walmart
10.2013 - 10.2014
[High School Diploma] -
Austintown