Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Shaquille Jones

Sacramento,CA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Bridge Locations
10.2021 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Audit Technician

Wisetek
06.2019 - 09.2020
  • Tested electronics for refurbishment including: desktops, phones, tables, monitors
  • Troubleshooting to ensure product is ready for re-sale
  • Input data on specifications of products
  • Ensured asset data was removed from product and destroyed properly.

PC Clinic Technician (Volunteer)

Asher College
07.2018 - 03.2020
  • Repaired computers to include; troubleshooting software and hardware failures, documenting all repairs, and provide excellent customer support
  • Experienced with installation and upgrading of Windows 7, Vista, XP, Hardware, Software, Firmware and Bios.

Server

Applebee's
12.2013 - 12.2019
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Communicate dining or order details to kitchen personnel
  • Take customer orders
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Sales Representative

Vector Marketing
11.2012 - 05.2013
  • Booking appointments to conduct product demonstrations
  • Traveling to client sites for presentations
  • Building strong customer relationships with clients and referrals
  • Selling Cutco products and services to clients.

Education

Computer Information Associates Degree -

Asher College
Sacramento, CA

High School Diploma -

Pleasant Grove High School
Elk Grove, CA
05.2011

Diploma -

Las Flores High School
01.2011

Skills

  • Install and configure Microsoft Windows Operating Systems Windows 7/8/10
  • Manage and optimize Windows using command line tools and administrative consoles
  • Use anti-virus tools to prevent and recover from malware infections
  • Diagnose and resolve Windows, PC hardware, network, and printer troubleshooting scenarios
  • Configure mobile devices, such as smartphones and tablet
  • Identify types and characteristics of PC and laptop components, including motherboard, CPU, memory, and storage, input, and output devices
  • Install and configure peripheral devices and system components
  • Install and configure print devices
  • Install and configure wired and wireless LAN links and internet access devices
  • Perform basic PC maintenance and troubleshooting

Certification

  • CompTIA A+ Certified, 12/2018
  • CompTIA Network+, Currently Studying

Activities

  • Recipient of an honorary award through AmeriCorps.
  • Participated in the cleaning up of a beach.
  • Prepared food for the homeless at a local food shelter.
  • Frequent volunteer with the Loaves and Fishes Foundation
  • Prepared and served food for the underprivileged.
  • High intensity circuit training
  • Repairing laptop computers

Timeline

Assistant Store Manager

Bridge Locations
10.2021 - Current

Audit Technician

Wisetek
06.2019 - 09.2020

PC Clinic Technician (Volunteer)

Asher College
07.2018 - 03.2020

Server

Applebee's
12.2013 - 12.2019

Sales Representative

Vector Marketing
11.2012 - 05.2013

Computer Information Associates Degree -

Asher College

High School Diploma -

Pleasant Grove High School

Diploma -

Las Flores High School

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Shaquille Jones