Shaquille St John
The Bronx,NY
Summary
Caring professional prepared for recreational management and community inclusion. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
5
5
years of professional experience
Work History
Community Support Professional
AHRC
09.2022 - Current
- Assisted clients in achieving personal goals, promoting self-sufficiency and community integration.
- Utilized conflict resolution skills to effectively address challenging situations involving clients or staff members.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Supported individuals in crisis situations by providing appropriate intervention strategies and connecting them with relevant resources.
- Organized group activities that fostered social interaction among clients while enhancing their practical life skills development.
- Tracked service activities and outcomes against outlined plans and goals.
Driver
Amazon
12.2020 - 11.2021
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Housekeeper
Coney Island Hospital
09.2018 - 06.2020
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
Associate of Science - Web Design
The Art Institute of New York City
New York, NY06.2017
Skills
- Critical Thinking
- Problem Solving
- Client Advocacy
- Group Facilitation
- Crisis Intervention
- Creative Thinking
- Behavioral Support
- Client Needs Assessments
Timeline
Community Support Professional
AHRC
09.2022 - Current
Driver
Amazon
12.2020 - 11.2021
Housekeeper
Coney Island Hospital
09.2018 - 06.2020
Associate of Science - Web Design
The Art Institute of New York City
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