SONYA CHOUAMOU Lockncha
Alexandria,VA
Summary
Dedicated community support professional with a strong focus on individualized assistance and crisis intervention, committed to advocating for clients and connecting them with vital resources. Expertise in collaborating with interdisciplinary teams to promote resilience and independence, ensuring tailored support that meets unique client needs. Proven ability in conflict resolution, active listening, and demonstrating empathy, fostering a reliable and approachable atmosphere that encourages open communication.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Community Support Professional
MBI Health Services
08.2020 - Current
- Conducted 15 to 20 comprehensive assessments to tailor individualized support plans for mental health, housing, and employment needs.
- Provided 5 timely crisis interventions and counseling to manage stressful situations effectively.
- Applied motivational interviewing techniques to support treatment compliance and behavioral change.
- Monitored client progress and maintained documentation to meet agency and state standards.
- Collaborated with interdisciplinary teams, including clinicians, probation officers, attorneys, and community partners, to promote continuity of care and holistic support.
- Supported 7 clients in navigating court orders, treatment plans, and community services, empowering them to build stability and independence.
- Developed 25 individualized care plans based on client needs and feedback.
- Facilitated effective communication between community members and support services.
Behavior Technician
Improved Dynamics ABA
09.2025 - 01.2026
- Implemented an individualized treatment plan for one client with autism spectrum disorders.
- Utilized data collection methods to track the client's progress and inform treatment adjustments.
- Developed and maintained positive relationships with the client's family to support therapy goals.
- Monitored the client's behavior in various settings, ensuring consistency in therapeutic approaches across environments.
- Provided one-on-one support to one client with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of the client's progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of the client's behaviors and interventions, ensuring accurate tracking of progress over time.
- Monitored the client's progress to provide continued guidance and consistent feedback to families.
- Documented interventions, assessments, and progress reports on the database to enable tracking history and maintain consistent records.
Employment Specialist II
Didlake
12.2024 - 08.2025
- Developed individualized employment plans for approximately 27 clients with disabilities to enhance job readiness.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Forged relationships with employers to gain insight into job openings and career opportunities.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Collaborated closely with interdisciplinary teams to address client barriers and facilitate access to necessary resources.
- Provided clients with on-the-job training and employment-related support to maintain and retain employment.
- Negotiated reasonable accommodations with employers to ensure a smooth transition for clients into their new positions.
- Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
Students Ambassador
Pellissippi State Community College
12.2016 - 12.2017
- Contributed to diverse projects, with a principal focus on the Peer Mentoring Program, which was developed and implemented to enhance accommodation and support services for international students, both on and off campus.
Internship in Air Transit and Shipping
Transimex
02.2013 - 05.2013
- Gained a comprehensive understanding of customs clearance and shipping processes, including procedure simplification and related formalities.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently to complete all tasks within deadlines.
Education
Bachelor of Arts - Psychology concentration in Mental Health Counseling
Southern New Hampshire University
Manchester, NH06-2024
Associate of Applied Science - Shipping, Transit And Logistics
Regional Academy of Maritime Science And Technology
Abidjan, Ivory Coast05-2013
Some College (No Degree) - General Prerequisites
Pellissippi State Community College
Knoxville, TNSkills
Individualized support planning
Certification
- I completed 15 CEUs of ENHANCED ILLNESS MANAGEMENT &
RECOVERY (E-IMR) FOUNDATIONS CONSULTATION - First Aid/CPR/AED
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Behavior Technician
Improved Dynamics ABA
09.2025 - 01.2026
Employment Specialist II
Didlake
12.2024 - 08.2025
Community Support Professional
MBI Health Services
08.2020 - Current
Students Ambassador
Pellissippi State Community College
12.2016 - 12.2017
Internship in Air Transit and Shipping
Transimex
02.2013 - 05.2013
Bachelor of Arts - Psychology concentration in Mental Health Counseling
Southern New Hampshire University
Associate of Applied Science - Shipping, Transit And Logistics
Regional Academy of Maritime Science And Technology
Some College (No Degree) - General Prerequisites
Pellissippi State Community College