Results-driven retail professional with expertise in enhancing customer experience and managing store operations. Known for attention to detail and effective team collaboration, ready to drive sales and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Leggios Delicatessen
Bay Shore, NY
06.2025 - 06.2026
Assisted in daily store operations, ensuring effective inventory management and product availability.
Supported training of new staff on customer service protocols and store procedures.
Executed merchandising strategies to enhance product visibility and drive sales.
Collaborated with team members to maintain a clean and organized store environment.
Managed cash register operations, ensuring accuracy in transactions and end-of-day reconciliation.
Resolved customer inquiries and complaints, fostering positive shopping experiences.
Monitored stock levels, facilitating timely reordering of popular products to meet demand.
Participated in weekly staff meetings to improve operational efficiency and team communication.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Security Officer
Allied Universal Security Services
New York, NY
01.2022 - 05.2023
Monitored facility access and ensured compliance with security protocols.
Conducted regular patrols to detect and deter unauthorized activities.
Responded promptly to alarms and emergencies, coordinating appropriate responses.
Collaborated with law enforcement during incidents to maintain safety standards.
Documented daily activities and incident reports for management review.
Developed strong relationships with clients to understand their unique security needs.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.