Seasoned cloud, data, and analytics software executive with a proven track record of driving product reliability, quality, and exceptional customer experiences. Experienced in building and scaling high-performing global teams, optimizing development methodologies, and designing efficient, scalable processes for productivity and innovation.
Expert in engineering operations, program and project management, release and delivery management, and quality automation for SaaS, PaaS, and enterprise software solutions. Passionate about leading cross-functional teams, fostering collaboration across global locations, and driving continuous improvement to accelerate digital transformation and business growth.
Led and managed a global team to deliver end-to-end Customer Experience Management (CEM) solutions—spanning UX, UI, Development, QA, Localization, Publishing, Analytics, and SEO—across Juniper.net, Partner Portals, Support, Community Platforms, Intranet, and other digital properties.
Spearheaded the corporate website redesign and migration from TeamSite to Adobe Experience Manager, driving a 24% surge in mobile traffic and a 45% increase in overall site engagemen
Collaborated with enterprise, cloud, and service provider teams to design demand-generation strategies, leveraging webinars, virtual events, landing pages, chatbots, and interactive assets.
Cloud Technolgies Application Development GenAI Program Management Risk Management Data driven decision making Cross-Functional Team Leadership Stakeholder Management Change Management Conflict Resolution Strategic Planning Roadmap Development Resource Management Executive Communication Negotiation Documentation Team Collaboration Empathy and Emotional Intelligence Creative Problem-Solving Continuous Improvement