Shardae Davis
Loganville,GA
Summary
With a proven track record at Amazon, I excel in package handling and route planning, ensuring timely and accurate deliveries. My punctuality and reliability, coupled with exceptional organizational skills, have significantly reduced customer complaints. I thrive in fast-paced environments, consistently meeting and exceeding targets through efficient multitasking and load organization.
Overview
21
21
years of professional experience
Work History
Delivery Courier/Package Handler
Amazon
Atlanta, GA
08.2022 - Current
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Verified package information to check for accuracy and completeness.
- Delivered packages to customer doorsteps and business offices.
- Tracked delivery status and updated customers for expected delivery time.
Large Format Sales Representative
PepsiCo
Athens, GA
09.2018 - Current
- Negotiated favorable contract terms with vendors and suppliers, reducing costs for both the company and its customers.
- Conducted in-depth market research to identify untapped segments within the industry, leading to increased revenue generation opportunities.
- Collaborated with design teams to create innovative large format solutions that met diverse client needs.
- Developed long-lasting relationships with key accounts, resulting in repeat business and increased loyalty amongst clientele.
- Conducted regular client follow-ups, ensuring timely delivery of projects and addressing any concerns or issues promptly.
- Increased large format sales by building strong relationships with clients and providing tailored product recommendations.
- Exceeded monthly and quarterly sales targets through dedicated prospecting, strategic negotiation tactics, and effective account management.
- Used consultative sales approach to understand and meet customer needs.
- Addressed each customers' needs and wants to recommend suitable product options.
- Serviced existing accounts on regular basis to maximize revenue.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Educated new sales staff on store policies and customer support operations.
Large Format Sales Representative/ Merchandiser
Coca-Cola
Philadelphia, PA
09.2015 - 09.2018
- Negotiated favorable contract terms with vendors and suppliers, reducing costs for both the company and its customers.
- Conducted in-depth market research to identify untapped segments within the industry, leading to increased revenue generation opportunities.
- Developed long-lasting relationships with key accounts, resulting in repeat business and increased loyalty amongst clientele.
- Serviced existing accounts on regular basis to maximize revenue.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
Stocker/Cashier
SuperFresh Inc.
Wilmington, DE
04.2008 - 08.2015
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
Package Handler/Stocker
J&J Staffing
New Castle, DE
12.2007 - 05.2008
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Consultant/Receptionist
After Hours Formalwear
Media, PA
12.2005 - 10.2007
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
Stocker/Cashier
BJ's Wholesale
Springfield, PA
10.2004 - 06.2005
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Stocker/Cashier
Target
Springfield, PA
10.2003 - 06.2004
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Chester High
Chester, PA06.2005
Skills
- Punctuality
- Load organization
- Energy conservation
- Package handling
- Package pickup and delivery
- GPS and route planning
- Handheld scanning devices
- Multitasking
- Vehicle loading
- Reliability
Timeline
Delivery Courier/Package Handler
Amazon
08.2022 - Current
Large Format Sales Representative
PepsiCo
09.2018 - Current
Large Format Sales Representative/ Merchandiser
Coca-Cola
09.2015 - 09.2018
Stocker/Cashier
SuperFresh Inc.
04.2008 - 08.2015
Package Handler/Stocker
J&J Staffing
12.2007 - 05.2008
Consultant/Receptionist
After Hours Formalwear
12.2005 - 10.2007
Stocker/Cashier
BJ's Wholesale
10.2004 - 06.2005
Stocker/Cashier
Target
10.2003 - 06.2004
High School Diploma -
Chester High