Summary
Overview
Work History
Education
Skills
Timeline
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Shardae Davis

Loganville,GA

Summary

With a proven track record at Amazon, I excel in package handling and route planning, ensuring timely and accurate deliveries. My punctuality and reliability, coupled with exceptional organizational skills, have significantly reduced customer complaints. I thrive in fast-paced environments, consistently meeting and exceeding targets through efficient multitasking and load organization.

Overview

21
21
years of professional experience

Work History

Delivery Courier/Package Handler

Amazon
Atlanta, GA
08.2022 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
  • Verified package information to check for accuracy and completeness.
  • Delivered packages to customer doorsteps and business offices.
  • Tracked delivery status and updated customers for expected delivery time.

Large Format Sales Representative

PepsiCo
Athens, GA
09.2018 - Current
  • Negotiated favorable contract terms with vendors and suppliers, reducing costs for both the company and its customers.
  • Conducted in-depth market research to identify untapped segments within the industry, leading to increased revenue generation opportunities.
  • Collaborated with design teams to create innovative large format solutions that met diverse client needs.
  • Developed long-lasting relationships with key accounts, resulting in repeat business and increased loyalty amongst clientele.
  • Conducted regular client follow-ups, ensuring timely delivery of projects and addressing any concerns or issues promptly.
  • Increased large format sales by building strong relationships with clients and providing tailored product recommendations.
  • Exceeded monthly and quarterly sales targets through dedicated prospecting, strategic negotiation tactics, and effective account management.
  • Used consultative sales approach to understand and meet customer needs.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Educated new sales staff on store policies and customer support operations.

Large Format Sales Representative/ Merchandiser

Coca-Cola
Philadelphia, PA
09.2015 - 09.2018
  • Negotiated favorable contract terms with vendors and suppliers, reducing costs for both the company and its customers.
  • Conducted in-depth market research to identify untapped segments within the industry, leading to increased revenue generation opportunities.
  • Developed long-lasting relationships with key accounts, resulting in repeat business and increased loyalty amongst clientele.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.

Stocker/Cashier

SuperFresh Inc.
Wilmington, DE
04.2008 - 08.2015
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.

Package Handler/Stocker

J&J Staffing
New Castle, DE
12.2007 - 05.2008
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.

Consultant/Receptionist

After Hours Formalwear
Media, PA
12.2005 - 10.2007
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Stocker/Cashier

BJ's Wholesale
Springfield, PA
10.2004 - 06.2005
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Stocker/Cashier

Target
Springfield, PA
10.2003 - 06.2004
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Chester High
Chester, PA
06.2005

Skills

  • Punctuality
  • Load organization
  • Energy conservation
  • Package handling
  • Package pickup and delivery
  • GPS and route planning
  • Handheld scanning devices
  • Multitasking
  • Vehicle loading
  • Reliability

Timeline

Delivery Courier/Package Handler

Amazon
08.2022 - Current

Large Format Sales Representative

PepsiCo
09.2018 - Current

Large Format Sales Representative/ Merchandiser

Coca-Cola
09.2015 - 09.2018

Stocker/Cashier

SuperFresh Inc.
04.2008 - 08.2015

Package Handler/Stocker

J&J Staffing
12.2007 - 05.2008

Consultant/Receptionist

After Hours Formalwear
12.2005 - 10.2007

Stocker/Cashier

BJ's Wholesale
10.2004 - 06.2005

Stocker/Cashier

Target
10.2003 - 06.2004

High School Diploma -

Chester High
Shardae Davis