SHARDAI DUNN
4124 Cherry Tree Drive Schertz,TX
Summary
Dedicated Medical Assistant with extensive experience performing medical, detail oriented clerical duties, and patient screenings in a busy clinical setting. Working with diverse populations, with over 10 years experience. Strong ability to communicate clearly and effectively to patients and staff. Committed to obtaining highest level of patient satisfaction.
Overview
12
12
years of professional experience
Work History
Medical Assistant/Caregiver
Maxim Healthcare
San Antonio, Texas
02.2024 - Current
- Provided companionship for pediatric clients by engaging in conversation and participating in recreational activities.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Accompanied clients to doctors' offices and on other trips outside home, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted with personal care activities, such as bathing, dressing and grooming, and incontinence care.
- Prepared meals and snacks according to prescribed diets.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Medical Assistant
Advanced Pain Management & Rehab
Schertz, TX
08.2023 - 12.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Medical Assistant
Dublin Pain Clinic
Columbus, OH
05.2019 - 07.2023
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
STNA
Story Point Memory Care
Grove City, OH
09.2021 - 03.2022
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted terminally ill patients with bathing, grooming and dressing.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Organized games and other activities to engage clients and offer mental stimulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing, dressing and oral hygiene to promote healthy habits and overall wellness.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Used mobility devices to transport patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
Office Manager/Medical Assistant
ZN MEDICAL CENTER
Columbus, Ohio
06.2012 - 05.2019
- Answer telephones; schedule appointments; refer patients to specialty clinics
- Check in patients upon arrival; verify insurance, file and prepare charts
- Communicate between hospitals, clinics, and HHA via fax
- Room Patients; take vital signs and medical history
- Ensure the cleanliness and sanitation of the office
- Oversee all aspects of general office coordination
- Prior Authorization for Suboxone
- Give Injections per doctor’s orders
- Urinalysis; drug screenings
- Supervision and training
- Write/Call Prescriptions
- Inventory control
- Payroll
Education
STNA
Premier Choice Health Services
Columbus, OH12.2021
MEDICAL ASSISTING DIPLOMA -
Everest Institute
Gahanna, OH01.2011
Skills
- Administering Medications
- Charting expertise
- Drug Screenings/Urinalysis
- EMR Software
- Front Desk
- ICD-10/CPT
- Injections
- Insurance Eligibility and Verification
- Inventory Management
- Patient Scheduling
- Patient Flow Management
- Payroll
- Procedure Assistance
- Proper Sterilization Techniques
- Prior Authorization
- Referrals/Faxing
- Scheduling
- Vital Signs
LICENSES/CERTIFICATIONS
- BLS & First Aid Certification Exp:11/2025
Timeline
Medical Assistant/Caregiver
Maxim Healthcare
02.2024 - Current
Medical Assistant
Advanced Pain Management & Rehab
08.2023 - 12.2023
STNA
Story Point Memory Care
09.2021 - 03.2022
Medical Assistant
Dublin Pain Clinic
05.2019 - 07.2023
Office Manager/Medical Assistant
ZN MEDICAL CENTER
06.2012 - 05.2019
STNA
Premier Choice Health Services
MEDICAL ASSISTING DIPLOMA -
Everest Institute
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