Sharday Chapman

• Diligent professional with experience as Customer Service Representative.
• Made high volume of phone calls in call center environment.
• Made outbound calls to customers asking for donations and pledges
• Multitasking working with three different keyboards three different head and three different keyboards memorizing calls for the calls
• Took calls and schedule appointment making sure everything is prepped for the next day
• Computer proficiency and Data Entry

Skilled technical support advisor with a background in providing customer-centric solutions and resolving complex technical issues. Strengths include problem-solving, communication skills, and proficiency in various technology platforms. Previous roles demonstrate impact through improved customer satisfaction rates and reduced support ticket resolution times. Adept at training team members on new technologies and procedures.