Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharde' Martin

12574 Promenade St,MI

Summary

Experienced professional with a strong background in customer service and sustainability. Known for cultivating client relationships and collaborating effectively with team members to create a positive salon environment focused on exceptional service and satisfaction.

Overview

16
16
years of professional experience

Work History

Hairstylist

Prelude
624 Livernois St
04.2022 - Current
  • Delivered exceptional haircuts, color services, and styling tailored to client preferences.
  • Maintained up-to-date knowledge of industry trends and techniques through continuous education.
  • Cultivated strong client relationships, resulting in repeat business and referrals.
  • Collaborated with team members to create a positive salon environment focused on customer satisfaction.
  • Assisted in training new stylists on best practices for client engagement and service delivery.

Environmental Specialist

Tru Clean LLC
Detroit, MI
03.2010 - 05.2021
  • Led compliance audits to ensure adherence to environmental regulations and standards.
  • Developed and implemented waste management strategies, reducing overall waste output.
  • Conducted environmental impact assessments to identify potential risks and mitigation strategies.
  • Collaborated with cross-functional teams to enhance sustainability initiatives across operations.
  • Trained staff on best practices for environmental safety and compliance procedures.

VIP Cocktail Server

MGM Grand Detroit Casino
Detroit, MI
05.2013 - 10.2017
  • Delivered exceptional service to VIP guests, ensuring a memorable dining experience.
  • Managed inventory and restocking of premium beverage selections for high-profile events.
  • Trained new staff on cocktail preparation and customer service standards.
  • Collaborated with kitchen and bar staff to streamline service during peak hours.
  • Resolved guest inquiries and concerns promptly, enhancing overall satisfaction.
  • Maintained cleanliness and organization of bar area to uphold safety standards.

Education

Associate of Science - Business Administration

Wayne County Community College
Detroit, MI
12-2010

No Degree - Cosmetology

Gallery College Of Beauty
Clinton Township, MI
12-2009

Skills

  • Critical thinking
  • Active listening
  • Customer service
  • Data entry
  • Customer relations

Timeline

Hairstylist

Prelude
04.2022 - Current

VIP Cocktail Server

MGM Grand Detroit Casino
05.2013 - 10.2017

Environmental Specialist

Tru Clean LLC
03.2010 - 05.2021

Associate of Science - Business Administration

Wayne County Community College

No Degree - Cosmetology

Gallery College Of Beauty