Jessica Bumpers

Dynamic hairstylist with a proven track record at Teleperformance, excelling in client consultations and advanced hair styling techniques. Recognized for enhancing customer satisfaction and training junior stylists. A quick learner with strong critical thinking skills, dedicated to delivering exceptional service and fostering client loyalty.

Skilled childcare professional with experience fostering safe and nurturing environment for young learners. Strong focus on teamwork, flexibility, and achieving positive developmental outcomes. Reliable and adaptable with expertise in creative play, educational activities, and effective communication with both children and parents. Known for patience, empathy, and proactive approach to supporting growth and well-being of each child.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

• Selected as “Employee of the Month” for attention to detail and outstanding customer service.
• Doubled client base over a one -month period through innovative marketing efforts
• Exemplary Attendance Award in 2023.
• Supervised team of 10 staff members.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

• Cosmetology License - 2022- current
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