Summary
Overview
Work History
Education
Skills
Leadership & Development
References
Timeline
Generic

Shardeia Maddox

Philadelphia,PA

Summary

Cosmetic Sales Associate with a strong passion for beauty and customer service. Expertise in educating customers on products and boosting their confidence through tailored consultations, including make-up application. Demonstrated success in building and nurturing client relationships to meet sales targets. Proficient in utilizing innovative selling techniques and skilled in virtual and phone-based customer communication.

Overview

7
7
years of professional experience

Work History

Sales Associate

Victoria Secret
05.2022 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Mentor

Big Sister Little Sister Mentoring Program
01.2020 - 05.2024
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.

Beauty Advisor

Sephora Inside JCPenney
02.2020 - 03.2022
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.

Sortation Association

Amazon
04.2018 - 08.2020
  • Sorted packages based on size, weight, and destination for delivery routes
  • Met demanding performance targets and supported the fulfillment team
  • Operated sorting machines and used electronic scanners to track parcels
  • Safely and efficiently moved packages using conveyors
  • Followed Occupational Safety and Health Administration (OSHA) standards.

Makeup Artist

New Era Beauty Salon
02.2017 - 02.2020
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.

Sales Associate

Food Lion
01.2017 - 03.2017
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Educated customers on promotions to enhance sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Trained and developed Cashier's in company processes, product knowledge, customer service and selling techniques
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor of Science -

Florida Agricultural And Mechanical University
Tallahassee, FL
2024

Skills

  • Leadership
  • Positive Attitude
  • Adaptability
  • Teamwork and Collaboration
  • Organization and Multitasking
  • Community Service
  • Critical-Thinking
  • Self-management
  • Proficient in Windows and Mac OS, Microsoft Word, PowerPoint, and Excel
  • Inventory Organization
  • Customer Service
  • Willingness to Learn
  • Problem-Solving
  • Interpersonal
  • Proactivity
  • Brand Awareness
  • Makeup Application

Leadership & Development

  • Zeta Phi Beta Sorority, Incorporated
  • Health Science Professionals Student Association, President
  • Health Science Professionals Student Association, Secretary
  • Health Science Professionals Student Association, Parliamentarian
  • Big Sister Little Sister Mentoring Program
  • Mu Alpha Theta

References

Available upon request

Timeline

Sales Associate

Victoria Secret
05.2022 - 06.2024

Beauty Advisor

Sephora Inside JCPenney
02.2020 - 03.2022

Mentor

Big Sister Little Sister Mentoring Program
01.2020 - 05.2024

Sortation Association

Amazon
04.2018 - 08.2020

Makeup Artist

New Era Beauty Salon
02.2017 - 02.2020

Sales Associate

Food Lion
01.2017 - 03.2017

Bachelor of Science -

Florida Agricultural And Mechanical University

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Shardeia Maddox