Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Positive and upbeat with excellent interpersonal communication skills.
Overview
10
10
years of professional experience
Work History
Optician
Family Eye Care
Winnfield, LA
05.2023 - Current
.Filed claims with vision and medical insurance companies
Streamlined appointment processes by efficiently scheduling and managing patient appointments needed.
Managed inventory levels effectively, ensuring that all necessary supplies were consistently available for optimal clinic operations.
Improved patient care by accurately documenting medical histories and examination findings.
Verified and updated patient records promptly to guarantee accurate prescription information..
Vision Center Manager
Walmart
Winnfield, LA
10.2021 - 05.2023
Analyzed sales data to identify trends and develop strategies for continuous improvement in store performance.
Collaborated with cross-functional teams to execute successful promotional events, driving foot traffic and sales growth..
Recruited hired, and trained new team members, instilling a strong commitment to customer satisfaction from day one.
Dental Office Receptionist
Bunkie Dentistry
Bunkie, LA, USA
07.2019 - 08.2021
Prepared claim forms for dental insurance
Organized referrals to other medical specialists
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety
Prepared bitewing, and panoramic radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
Optician
Alexandria, LA, USA
05.2018 - 07.2019
Calibrated seg heights, vertex and pupillary distance to customize eyeglass orders and create perfect fit.
Filed claims with vision and medical insurance companies to garner payment for optical services
Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Pharmacy technician trainee
Winnfield, LA, USA
08.2015 - 05.2018
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Resolved non-routine issues like third party billing, computer satisfaction
Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Calculated dosage, filed prescriptions and prepared prescriptions labels with absolute accuracy