Leilani Faoa-Danielson
Puyallup
Summary
Experienced and educated professional in Medical Billing and Insurance Coding seeking employment with a progressive and reputable company. Looking for challenges and growth opportunities. Extensive experience and education to contribute to the organization's success. Committed to delivering accurate and efficient coding services in compliance with industry regulations. Excited to join a team that values professionalism, teamwork, and continuous learning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Administrative Assistant
SK Family Dental
02.2023 - 05.2023
- Answered six phone lines, scheduled/canceled appointments, explained in detail questions regarding insurance, and patient accounts
- Entered new patients and updated information for existing patients in the patient database
- Organized, maintained files and filing system for new and existing patients
Customer Service Specialist
Sherwin Williams
03.2022 - 03.2023
- Greeted incoming customers and provided expert sales and service to drive revenue
- Managed cash register operations using POS systems and processed sales and returns
- Followed company policies, rules and procedures to promote company goals and maintain safety
Auditor
Amazon
01.2020 - 03.2022
- Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review
- Applied professional judgment in gathering and evaluating evidence for thorough analysis
- Utilized auditing and compliance software to advance efficiency
Education
Medical Billing And Insurance Coding Certificate -
UEI College
Tacoma, WA05.2023
High School Diploma -
Tafuna High School
PagoPago, AS06-2019
Skills
- Generally Accepted Accounting Principles (GAAP)
- Verbal and Written Communication
- Invoice Documentation Management
- Medical terminology
- CPR Certified
- Billing Data Verification
- Discrepancy Resolution
- Detail Oriented
- Dental terminology
- Adaptable to change
- Patient scheduling
- HIPAA compliance
- Office organization
- Insurance verification
- Billing procedures
- Excellent multitasking capability
- Punctual and reliable
- Incoming call reception
- Phone and email etiquette
- Data entry
- Appointment scheduling
- Patient services
- Insurance billing
- Front office management
- Adept at multi-line phones
- Administrative support
- Patient relations
- Confidentiality
- Service oriented
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Collaboration and teamwork
- Adaptable and flexible
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Organization and time management
- Decision-making
- Flexible schedule
- Team building
Certification
- CPR/AED Certification
- Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA).
- Medical Billing and Insurance Coding Certification
Timeline
Dental Administrative Assistant
SK Family Dental
02.2023 - 05.2023
Customer Service Specialist
Sherwin Williams
03.2022 - 03.2023
Auditor
Amazon
01.2020 - 03.2022
Medical Billing And Insurance Coding Certificate -
UEI College
High School Diploma -
Tafuna High School
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