Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Share’e Turner

Tempe,AZ

Summary

Customer service professional prepared to deliver exceptional support and resolve customer concerns with precision. Adept at addressing client needs and fostering collaborative environment to achieve high satisfaction rates. Reliable team player with flexible adaptability to dynamic situations, equipped with effective problem-solving and communication skills.

Overview

8
8
years of professional experience

Work History

Assistant General Manager

Culvers
07.2023 - 10.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.

Shift Manager

Culvers
05.2022 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Crew Member

Chick Fil A
07.2021 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Packer

Amazon
04.2020 - 12.2020
  • Making sure orders are correct and packaged correctly before being shipped to customer

Cna/CMA

Alternative Community Training
02.2020 - 05.2020
  • Supporting individuals with mental disabilities, initiating different activities to keep individuals engaged
  • Passing medication and preparing meals for individuals and light housekeeping

Cna/CMA

Lutheran Senior Services - Lenoir Woods
11.2018 - 01.2020
  • Answering call lights, doing residents laundry, passing medication and charting on daily activity

Direct Support Professional

10.2017 - 12.2018
  • Assisting residents with their activities of daily living such as bathing, hygiene, dressing, eating, mobility, etc
  • Passing medication and preparing meals for individuals and light housekeeping

Cna

The Bluffs
04.2017 - 08.2017
  • Assisting residents with their activities of daily living such as bathing, hygiene, dressing, eating, mobility, etc
  • Keeping living area clean

Education

Rockbridge high - general studies

Rockbridge high
Columbia, mo
01.2010

Skills

  • Adaptability
  • Problem Solving
  • Strong Work Ethic
  • Time Management
  • Critical Thinking
  • Handling Pressure
  • Inventory Control
  • Operations Management

References

  • RaChelle McNeary, 573-550-4544, r.mcneary4@gmail.com
  • Stephanie Brown, 573-818-4995, brown.stephanie@rocketmail.com
  • Creshawna Nunnelly, 573-424-5384, cnunnelly92@gmail.com

Timeline

Assistant General Manager

Culvers
07.2023 - 10.2024

Shift Manager

Culvers
05.2022 - 07.2023

Crew Member

Chick Fil A
07.2021 - 05.2022

Packer

Amazon
04.2020 - 12.2020

Cna/CMA

Alternative Community Training
02.2020 - 05.2020

Cna/CMA

Lutheran Senior Services - Lenoir Woods
11.2018 - 01.2020

Direct Support Professional

10.2017 - 12.2018

Cna

The Bluffs
04.2017 - 08.2017

Rockbridge high - general studies

Rockbridge high

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Share’e Turner