Sha'Reece Gates
Summary
Experienced with specialized task execution and strategic implementation. Utilizes effective problem-solving techniques to enhance operational processes. Track record of fostering team collaboration and ensuring project success.
Knowledgeable in business management and marketing with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Overview
7
7
years of professional experience
Work History
Identity Credential Specialist
Department of Driver Services
05.2023 - Current
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Personal Shopper
Walmart
11.2022 - 05.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Home Depot
11.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Albany Beauty
03.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Server
Chili's
01.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender/ Barista
Courtyard by Marriott
01.2022 - 03.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier
Home Depot
03.2021 - 01.2022
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Retail Sales Associate
Head Over Heels
10.2020 - 03.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Associate
Cracker Barrel
05.2018 - 03.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Bachelor of Science (B.S.) - Business
Albany State University
Albany, GA05.2026
Skills
- Service excellence
- Revenue generation abilities
- Strong verbal communication
- Effective business communication
- Mentoring others
- Proficient in organization
- Quickly adjusting to change
- Business operations management
- Typing proficiency at 60 WPM
- Financial transaction handling
- Inventory oversight
- Cocktail preparation
- Collaborative teamwork
- Analytical problem-solving
- Skilled in prioritizing concurrent responsibilities
Extra-Curricular Activities
Strive to Thrive Mutiny Step Team Big Bold and Gold
Timeline
Identity Credential Specialist
Department of Driver Services
05.2023 - Current
Cashier
Home Depot
11.2022 - 02.2023
Personal Shopper
Walmart
11.2022 - 05.2023
Sales Associate
Albany Beauty
03.2022 - 11.2022
Server
Chili's
01.2022 - 11.2022
Bartender/ Barista
Courtyard by Marriott
01.2022 - 03.2022
Cashier
Home Depot
03.2021 - 01.2022
Retail Sales Associate
Head Over Heels
10.2020 - 03.2021
Retail Sales Associate
Cracker Barrel
05.2018 - 03.2020
Bachelor of Science (B.S.) - Business
Albany State University
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