Shareene Doty
Ceres,CA
Summary
Dedicated Lead Cashier with expertise in customer service and point of sale operations. Proven track record in training teams and implementing process improvements to enhance efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Cashier
The Home Depot Inc
Modesto, CA
03.2020 - 10.2024
- Supervised daily cash operations ensuring accuracy and compliance with company policies
- Trained and mentored new cashiers on checkout procedures and customer service standards
- Implemented process improvements that enhanced checkout efficiency and reduced wait times
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels
- Conducted end-of-day cash reconciliations to ensure financial accuracy
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
Inventory Specialist
WIS
Ceres, CA
02.2016 - 02.2020
- Oversaw inventory management processes to ensure accurate stock levels and minimize discrepancies.
- Implemented inventory tracking systems to enhance operational efficiency and streamline workflows.
- Trained new staff on inventory protocols and best practices, fostering a knowledgeable team environment.
- Conducted regular audits to verify inventory accuracy and compliance with company standards.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
Head Cook
Charities Of Hope
Owensboro, KY
01.2014 - 02.2016
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Developed and implemented weekly menus, focusing on nutritional balance and cost efficiency.
- Trained new cooks on culinary techniques and operational procedures, fostering skill development.
- Coordinated inventory management to maintain adequate stock levels while minimizing waste.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
High School Diploma -
Ceres High School
Ceres, CA06.1992
Skills
- Skill enhancement coaching
- Workforce development
- Customer service
- Point of sale operation
Timeline
Lead Cashier
The Home Depot Inc
03.2020 - 10.2024
Inventory Specialist
WIS
02.2016 - 02.2020
Head Cook
Charities Of Hope
01.2014 - 02.2016
High School Diploma -
Ceres High School