Sharell Hicks

• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Resolved non-routine issues like third-party billing, computer systems, and customer service issues.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
• Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.

• Prepared individual and small business tax returns with accuracy and compliance with current federal, state, and local regulations.
• Interviewed clients to gather financial data and identify deductions, credits, and filing requirements.
• Maintained confidential client records while using tax preparation software to streamline workflow and accuracy.

• Oversaw all aspects of store operations, ensuring consistent compliance with company policies and industry regulations.
• Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.

ASHP-aligned curriculum covering medication safety, dosage calculations, pharmacy law, prescription processing, inventory control, and basics of sterile/non-sterile compounding. Included practical labs and externship-style simulations.