Derrick Burnett
Inkster,MI
Summary
Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Washtenaw County rental market for Leasing properties and impressive financial management skills.
Overview
5
5
years of professional experience
Work History
Apartment Leasing Consultant
Rhodium
05.2022 - 12.2023
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments, and prepared leases.
Maintenance Technician
Rhodium
03.2021 - 05.2022
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Inspected and maintained equipment to keep items in top working condition.
Night Crew Stocker
Walmart
01.2019 - 03.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Education
GED -
Robichaud High School
Dearborn, MI05.2008
Skills
- Record Keeping
- Property Management
- Organizational Skills
- Conflict Resolution
- Customer Service
- Computer Proficiency
Timeline
Apartment Leasing Consultant
Rhodium
05.2022 - 12.2023
Maintenance Technician
Rhodium
03.2021 - 05.2022
Night Crew Stocker
Walmart
01.2019 - 03.2021
GED -
Robichaud High School
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