Ruby Jones
Memphis,TN
Summary
Diligent Accounts Payables Associate with solid background in managing payables and receivables. Proven track record of ensuring accurate financial transactions and maintaining strong vendor relationships. Demonstrated expertise in financial reconciliation and problem-solving.
Overview
10
10
years of professional experience
Work History
Apartment Leasing Consultant
The Madison at Schilling Farms
10.2024 - Current
- Assisted prospective residents with leasing inquiries and property tours.
- Coordinated lease agreement processes and ensured compliance with company policies.
- Managed resident communication to address concerns and enhance satisfaction levels.
- Conducted market research to identify competitive rental rates and amenities.
- Supported team in organizing resident engagement activities to foster community spirit.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Completed annual rent calculations using housing database software.
- Greeted clients, showed apartments, and prepared leases.
Leasing Consultant
Legacy at Lynnfield
03.2023 - 10.2024
- Assisted prospective tenants through leasing process, ensuring exceptional customer service and satisfaction.
- Conducted property tours, highlighting amenities and features to attract potential residents.
- Managed lease agreements, maintaining accuracy in documentation and compliance with regulations.
- Developed and implemented marketing strategies to enhance property visibility and engagement.
- Utilized property management software for tracking applications and managing tenant communications efficiently.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Leasing Consultant
BG Multifamily Temp Agency / College Park Apartments
03.2020 - 03.2023
- Managed leasing documentation and ensured compliance with state regulations and company policies.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Collected rent and tracked resident payments and information in computer system.
- Collected and maintained careful records of rental payments and payment dates.
- Developed and maintained relationships with potential tenants, enhancing customer satisfaction and retention rates.
- Coordinated lease signings and move-in processes, ensuring smooth transitions for new residents.
General Manager
Cube Smart Storage
01.2022 - 10.2022
- Directed operational strategies to enhance efficiency and reduce costs across multiple departments.
- Implemented performance metrics to monitor staff productivity and improve service delivery.
- Mentored department managers, fostering a culture of accountability and continuous improvement.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Collected and processed payments and or discounts. Maintained accounts receivables and payables.
- Managed vendor accounts maintaining an excellent relationship.
General Manager
Devon Self Storage
05.2020 - 09.2021
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Processed daily move-ins, leases, payments and credits.
- Responsible for all accounts receivables, payables, general ledger invoicing and vendor interaction.
- Managed all day to day operations regarding properties.
General Manager / Field Training Specialist
Cube Smart Storage
11.2017 - 02.2020
- Directed daily operations to enhance customer satisfaction and streamline workflow efficiency.
- Implemented strategic marketing initiatives to increase facility occupancy rates.
- Oversaw budget management, ensuring financial targets were consistently met or exceeded.
- Trained and mentored team members, fostering a culture of continuous improvement and accountability.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Responsible for all accounts receivables, payables, general ledger invoicing and vendor interaction.
Billing Specialist
Dar Salud Care PLLC
05.2015 - 11.2017
- Processed high-volume billing transactions, ensuring compliance with detailed company policies and procedures.
- Reconciled discrepancies in billing accounts, enhancing accuracy of financial records and reports.
- Collaborated with cross-functional teams to streamline invoicing processes, reducing turnaround times.
- Implemented automated billing systems, improving efficiency and minimizing errors in invoicing workflows.
- Researched and resolved billing discrepancies to enable accurate billing.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
Education
Bachelor of Science - Business Management / Organizational Development
Bethel University
Memphis, TN12-2023
Skills
- Proficient in accounting software
- Teamwork orientation
- Account Payables / Receivables
- Data entry
- Invoice processing
- Customer service
- Clear communication
- Telephone and email etiquette
- Relationship building
- Reconciliation
- Record keeping
- Account management
- Goal oriented
Timeline
Apartment Leasing Consultant
The Madison at Schilling Farms
10.2024 - Current
Leasing Consultant
Legacy at Lynnfield
03.2023 - 10.2024
General Manager
Cube Smart Storage
01.2022 - 10.2022
General Manager
Devon Self Storage
05.2020 - 09.2021
Leasing Consultant
BG Multifamily Temp Agency / College Park Apartments
03.2020 - 03.2023
General Manager / Field Training Specialist
Cube Smart Storage
11.2017 - 02.2020
Billing Specialist
Dar Salud Care PLLC
05.2015 - 11.2017
Bachelor of Science - Business Management / Organizational Development
Bethel University
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