Dedicated Apartment Leasing Consultant with strong customer service, property management, and event planning skills. Proven track record of managing lease administration and fostering positive resident relationships. Proactively orchestrates the organization and execution of resident events on a regular basis.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Consultant
Indigo Real Estate Services
Lacey, Washington
06.2025 - Current
Facilitated property tours for prospective residents, highlighting key features and community benefits.
Executed lease administration tasks, ensuring compliance with company policies and state regulations.
Managed online property listings, optimizing descriptions and visuals to attract potential tenants.
Organized community events to foster resident relationships and promote property amenities.
Collaborated with maintenance teams to ensure timely resolution of resident service requests.
Prepared and maintained accurate records of lease agreements and tenant interactions.
Provided exceptional customer service, addressing inquiries and concerns from prospective and current residents.
Assisted in developing promotional materials to effectively market available units.
Coordinated resident move-ins and move-outs, ensuring smooth transitions and satisfaction.
Processed applications for prospective tenants and conducted background checks.
Assisted in creating marketing materials including flyers, brochures, advertisements.
Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
Security Professional
Allied Universal Security Services
Tacoma, Washington
10.2023 - 04.2025
Trained security personnel on best practices for surveillance and incident reporting protocols.
Managed access control systems to ensure only authorized individuals entered secure areas.
Monitored surveillance systems to detect suspicious activities and respond appropriately.
Collaborated with local law enforcement to ensure a rapid response to emergencies.
Maintained detailed logs of security incidents and activities for record-keeping and analysis.
Supervised property entrances and exits and monitored employee safety.
Demonstrated strong attention to detail and accuracy when providing information to Security Management.