Sharhonda Hawley
Leadership
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Supports company values and strategy by developing the team, operational standards, and expectations for respect, quality, safety, and productivity.
Overview
10
10
Certification
1
1
year of professional experience
Work History
PRN RA2- Leadership
Nexus Recovery Center
Dallas, Tx.
05.2025 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized conflict resolution skills to handle objections and resolve disputes amicably.
- Maintained strong knowledge by participating in education classes, conferences, and online education (BHC Trainings).
- Trained new and active staff on company policy, procedures, protocols, and daily tasks.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Trained newly hired staff to maximize productivity in each program, including safety procedures.
- Provided advocacy and support to clients in recovery from substance abuse.
- Provided crisis intervention services as needed to ensure safety during acute episodes of distress or relapse potentials.
- Monitored and distributed medication, and ensured compliance among clients.
- Coordinated scheduling for staff when needed, ensuring optimal coverage and efficiency.
- Initiate and extend effective service to ensure productivity when and wherever needed within the facility.
CPA- (Certified Personal Care Asst).
Self-employeed
Dallas, Tx.
02.2025 - Current
- Kept detailed notes about the progress of each patient's health status.
- Provided emotional support to clients and families during difficult times.
- Maintained accurate records of client care plans and progress notes.
- Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
CDL-A Licensed Driver
Schneider Trucking
Dallas, Tx.
03.2025 - 10.2025
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
Education
High School Diploma -
A Maceo Smith High School
3030 Stag Rd.05-1990
Skills
- Multitasking
- Team collaboration
- Attentive to detail
- Reliable
- Communication skills
- Goal oriented
- Issue and conflict resolution
- Employee training
- Computer skills
- Effective and efficient
Certification
- Certified Personal Care Assistant.
- Motivational speaker in Dallas/ Fort Worth.
- Sponsorship
Languages
Spanish
Limited
Timeline
PRN RA2- Leadership
Nexus Recovery Center
05.2025 - Current
CDL-A Licensed Driver
Schneider Trucking
03.2025 - 10.2025
CPA- (Certified Personal Care Asst).
Self-employeed
02.2025 - Current
High School Diploma -
A Maceo Smith High School
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