Yesenia Avila Luna

Dynamic professional with a proven track record at CISS- Central Iowa Shelter and Services, excelling in crisis intervention and interpersonal skills. Demonstrated ability to enhance service delivery, achieving significant improvements in client satisfaction. Expert in documentation and relationship building, adept at leveraging analytical skills to solve complex problems and streamline operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.