Sharhonda Lewis
Augusta,GA
Summary
Telemarketer with over extensive track record in sales and customer service. Professionally aids customers and assists with concerns or questions. Strengths include computer proficiency, troubleshooting, multitasking, and personal persuasion.
Overview
10
10
years of professional experience
2001
2001
years of post-secondary education
Work History
Telemarketer Sales Representative
Future Call Telemarketing
Augusta
08.2000 - 12.2010
- Created customer profiles, maintained records of customer interactions, and updated databases with contact information.
- Resolved customer complaints quickly and efficiently via telephone or email communication.
- Prepared weekly reports on sales activities, including number of calls made, prospects contacted.
Education
Josey Highschool
Augusta, GaSkills
- Customer relationship management
- Sales scripting
- Database management
Timeline
Telemarketer Sales Representative
Future Call Telemarketing
08.2000 - 12.2010
Josey Highschool
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