Results-oriented achiever with proven ability to exceed targets and drive success in ever-changing environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance team performance. Proactive with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hi, I’m
Sharhonda Whitehead
South Fulton,GA
Summary
Overview
6
years of professional experience
Work History
Delta Air Lines
Logistics Attendant
05.2021 - Current
Job overview
- Responsible for warehousing and distribution of aircraft parts and related materials within logistics operation.
- Provide effective communication with appropriate all 470 teams; Inbound, Internal, outbound etc. Distribution & logistics personnel, as well as maintenance.
- Manage incoming calls, or related Customer Service Tools to quickly assess and resolve materials related inquiries.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Critical thinking and Interpersonal skills that encourage active listening. The ability to dialogue with peers, as well as multiple levels of departmental, divisional, and executive leadership.
- Inventory control and integrity include processing parts data integrity issues, which include materials master changes, correcting data integrity issues in SAP, researching root cause, and providing feedback to address root cause.
Delta Air Lines
Supply Attendant
12.2019 - 05.2021
Job overview
- Responsible for warehousing and distribution of aircraft parts and related materials within logistics operations.
- Ensure accurate quantity of part numbers, packaging preservation, proper binning, issuing, receiving, shipping, and documentation of all aircraft parts handled in TOC stores.
- Maintain a fast-pace environment to meet time sensitive needs.
- Operate company vehicles to deliver or pick up aircraft parts to and from designated locations.
- Trained new hires in the ATL 470 dept. (Inbound, Internal, & Outbound).
AllSource PPS
Contractor Supply Atendant
12.2018 - 12.2019
Job overview
- Responsible for warehousing and distribution of aircraft parts and related materials within logistics operations.
Delta Global Services
Contractor Supply Attendant
08.2018 - 12.2018
Job overview
- Responsible for warehousing and distribution of aircraft parts and related materials within logistics operations.
Education
Valdosta State UniversityValdosta, GA
Bachelor of Science from Psychology
05.2017
University Overview
Minor: Women and Genders Studies (WGST)
Skills
- Excellent verbal, written, & interpersonal communication skills
- Proficient in Microsoft Word, Outlook, PowerPoint, Access & Excel
- Customer service
- Time management skills
- Expert knowledge of SAP (EWM and ECC systems)
- Team player & Results Orientated
- Problem-solving abilities
- High attention to detail & accuracy
- Adaptable to ever-changing industries
- Ability to thrive under deadlines
Timeline
Logistics Attendant
Delta Air Lines
05.2021 - Current
Supply Attendant
Delta Air Lines
12.2019 - 05.2021
Contractor Supply Atendant
AllSource PPS
12.2018 - 12.2019
Contractor Supply Attendant
Delta Global Services
08.2018 - 12.2018
Valdosta State University
Bachelor of Science from Psychology
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines
Carissa YinmedCarissa Yinmed
Agent at Delta Air Lines, IncAgent at Delta Air Lines, Inc
Cayden CanaleCayden Canale
Captain, B-737 at Delta Air Lines, IncCaptain, B-737 at Delta Air Lines, Inc
Nadim Kemal BayorNadim Kemal Bayor
Molding Machine Operator at Facet Technologies IncMolding Machine Operator at Facet Technologies Inc