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Hi, I’m
SHARI BIJACZYK
eCommerce Operations /Technology Leader and Digital Transformation
Ewing,US
Summary
E-commerce and digital technology lead with 20+ years in enterprise storefront operations and platform configuration across Salesforce Commerce Cloud, Salesforce Marketing Cloud, Kibo, and Oracle ATG. Delivered 44 concurrent technical workstreams with a 100% on-time record, governed 200+ vendor SOWs, executed 50 zero-downtime system transitions during the J&J/Kenvue split, and drove conversion, latency, and engagement gains through A/B testing, SEO, and UX optimization.
Overview
2
Certificate
20
years of professional experience
Work History
Johnson & Johnson
Product Engineer Lead / Solution Lead
04.2025 - 03.2026
Job overview
- Spearheaded tracking, planning, and deployment of 44 simultaneous technical workstreams, achieving a 100% on-time delivery record through dependency management and risk mitigation.
- Formulated intake procedures, estimations, and technical requirement documentation bridging business units, system architecture, and QA teams across all 44 workstreams.
- Directed 200+ vendor SOWs and resource capacity planning for one vendor with 10+ concurrent capacity teams, achieving 85% resource-planning efficiency gains and transparency.
- Audited internal bottlenecks and rearchitected platform delivery pipelines, driving a 35% increase in administrative efficiency and system stability.
- Delivered KPI reporting and risk assessments to executive leadership across all 44 workstreams, preventing operational disruptions through the full delivery lifecycle.
Johnson & Johnson
Technology Solution Lead, Immunology Brands
09.2023 - 04.2025
Job overview
- Achieved a 100% on-time execution rate across all technology initiatives through disciplined tracking, dependency mapping, and structured agency-wide communication.
- Coordinated 10+ concurrent digital workstreams across business, engineering, QA, and vendor teams to keep program delivery predictable.
- Implemented automated testing capabilities that generated $75K in fiscal cost avoidance across verification and validation processes.
- Negotiated vendor SOWs and resource allocation plans across digital commercial programs, keeping deliverables compliant with governance standards.
- Led end-to-end requirements gathering, user story development, and acceptance criteria definition for policy-compliant digital infrastructure.
Johnson & Johnson
Technology Lead, Consumer Brands
05.2022 - 06.2023
Job overview
- Executed 50 system transitions and 15 deliberate platform decommissions with zero downtime during the J&J/Kenvue split.
- Coordinated integration dependencies and technical troubleshooting across all 65 transition events to keep operations continuous through every cutover.
Johnson & Johnson
E-Commerce IT Senior Analyst / Technical Producer
03.2020 - 06.2023
Job overview
- Cut page-load time 50%, from 5 seconds to 2.5 seconds, through SEO mechanics and core web performance tuning.
- Drove a 10% increase in digital portal task completions via interface diagnostics, A/B testing, and iterative feature refinements.
- Configured automated lifecycle communications, expanding click-through engagement 35% and user retention 8%.
- Optimized chatbot conversational logic to capture and route 100+ user inquiries per week into structured administrative workflows.
- Earned Inspire, Sparks, and Aspire Awards for technical innovation, chatbot platform optimization, AI enablement, and database performance tuning.
Destination Maternity
Business Analyst / UAT Manager
07.2019 - 01.2020
Job overview
- Directed UAT planning, validation, and defect management for 8 releases across 3 digital properties in 6 months, verifying release readiness and data accuracy.
- Authored system test plans, scripts, and acceptance criteria for all 8 releases, ensuring full traceability across complex user workflows.
- Implemented structured testing frameworks that reduced post-deployment defects and improved end-user experience across 3 sites.
Burpee Seeds
Web Manager
07.2013 - 07.2019
Job overview
- Lifted conversion 5%, cut bounce rate 20%, and raised on-site engagement 20% through site and customer-path optimization.
- Owned experimentation in Monetate and Optimizely, analyzing results to recommend storefront improvements.
- Directed e-commerce operations spanning content, catalog, promotions, site configurations, and vendor coordination.
Education
DeVry University
B.S. from Business Technical Management
Montgomery County Community College
A.A. from Digital Design & Multimedia
Skills
- Digital Commerce Platform
- eCommerce Operations
- SFCC / Demandware
- Catalog & Content Management
- Storefront Configuration
- Website QA & UAT
- Defect Triage
- A/B Testing
- UX/UI
- SEO
- System Architecture
- Integrations & Migrations
- Project Management
- Process Automation
- JIRA
- Confluence
- Merchandising
Certification
Generative AI — MIT | User Experience Design — General Assembly
Timeline
Product Engineer Lead / Solution Lead
Johnson & Johnson
04.2025 - 03.2026
Technology Solution Lead, Immunology Brands
Johnson & Johnson
09.2023 - 04.2025
Technology Lead, Consumer Brands
Johnson & Johnson
05.2022 - 06.2023
E-Commerce IT Senior Analyst / Technical Producer
Johnson & Johnson
03.2020 - 06.2023
Business Analyst / UAT Manager
Destination Maternity
07.2019 - 01.2020
Web Manager
Burpee Seeds
07.2013 - 07.2019
DeVry University
B.S. from Business Technical Management
Montgomery County Community College
A.A. from Digital Design & Multimedia
Work Preference
Work Type
Full TimeConsultingPart TimeLocation Preference
HybridLocation: Ewing, NJ, USBensalem, PAPrinceton, NJLawrenceville, NJPennington, NJ
Open to relocation: No
Important To Me
Work-life balanceHealthcare benefitsPaid time offCareer advancementCompany CultureADDITIONAL TECHNICAL EXPERIENCE
- Core Platforms & Architecture: Hands-on Salesforce Commerce Cloud (SFCC/Demandware) configuration covering products, catalogs, content, and site structure; extensive experience with Kibo Commerce, Oracle ATG, and Pardot.
- Marketing Automation & Lifecycle: Salesforce Marketing Cloud (SFMC) & Pardot emails, journeys, and automated retention workflows.
- Front-End & Optimization: HTML/CSS website and email updates; Conversion Rate Optimization (CRO), analytics, and path optimization.
- Operational Governance & QA: Technical production troubleshooting, regression testing, deployment validation, JIRA defect triage, and developer coordination.
- Methodologies & Workflow: Agile frameworks, AI-assisted workstream automation, and cross-functional team coordination.