Shari Black
Tucson,Arizona
Summary
Resourceful Bartender known for high productivity and efficient task completion. Skilled in mixology, customer service, and inventory management. Dedicated to providing positive customer experience to build loyal customer base. Excels at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
19
19
years of professional experience
Work History
Bartender
Bay Horse Tavern LLC
Tucson, AZ
08.2019 - 08.2024
- Greeted customers and provided superior customer service.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed various management duties as needed.
Educator
Stanly County Schools
Albemarle, NC
08.2007 - 06.2018
- Developed and implemented lesson plans to meet the individual needs of students.
- Organized activities and resources to promote student engagement in learning.
- Established expectations for student behavior while maintaining an atmosphere of mutual respect.
- Attended professional development workshops and seminars to stay abreast of new trends in education.
- Built relationships and communicated with parents to provide the best learning environment for students.
Owner/Operator
Mountain Creek Outfitters LLC
Badin, NC
03.2005 - 09.2010
- Consistently maintained excellent customer service, safety standards, and instruction for kayak tours and rentals.
- Devised and implemented marketing strategies to attract new clients.
- Became well-known in the community as the most knowledgeable and expert tour guide in the area.
- Developed repeat business by providing clients with unique and memorable experiences.
Education
Bachelor of Science - Business Administration
Mount Olive College
Wilmington, CAInitial Licensure: Business & Marketing Education -
North Carolina State University
Raleigh, NCSkills
- Strong multitasking
- Superior Customer Service
- Outgoing personality
- Responsible Alcohol Service
- Accurate payment processing
- Ability for handling difficult customers and diffusing tense situations
- Creative Mixology
Timeline
Bartender
Bay Horse Tavern LLC
08.2019 - 08.2024
Educator
Stanly County Schools
08.2007 - 06.2018
Owner/Operator
Mountain Creek Outfitters LLC
03.2005 - 09.2010
Bachelor of Science - Business Administration
Mount Olive College
Initial Licensure: Business & Marketing Education -
North Carolina State University
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