Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Outbound/Inbound Warehouse Associate
Radial Inc.
06.2023 - 08.2023
Worked professionally with team members and across departments to meet demands of high-volume environment.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Entered information into warehouse management system using handheld scanners and computer terminals.
Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
Picker
Giant
10.2022 - 06.2023
Worked fast to meet assigned daily picking quotas.
Used RF scanners to track orders and verify accuracy.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Subshop CSR
Redner's Warehouse Markets
10.2019 - 10.2022
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Guest Service Associate
The Lehigh Valley Zoo
06.2017 - 01.2019
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Engaged customers in process to provide memorable experience.
Married artistic skill with customer suggestions to create unique designs.