Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Shari Heese

Harlan,IA

Summary

Strong communicator who enjoys helping people succeed in various aspects of life, successfully assisting others in fields that have involved counseling, behavior management, research, educational coaching, sales, and banking. Proven track record in an array of positions, excelling in relationship building, education and client satisfaction. Consistently exceeded performance metrics while leveraging strong interpersonal skills to foster trust and loyalty among both team members and customers. Focused on building a close, cohesive team through delegating with authority and detailed instruction, followed by light follow-up and casual direction to achieve goals. Vast experience combined with intuition and knowledge of human interaction dynamics combine to allow success in helping others reach both personal and financial fulfillment.

Overview

20
20
years of professional experience

Work History

Personal Banker

Shelby County State Bank
08.2007 - Current
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

Paraprofessional

United Community School District
08.2005 - 05.2007
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

Education

Family Services And Child Development

Iowa State University
Ames, IA

Skills

  • Relationship building
  • Interpersonal skills
  • Positive attitude
  • Teamwork
  • Reliability
  • Issues resolution
  • Verbal and written communication
  • Active listening
  • Analytical thinking
  • Interpersonal communication
  • Critical thinking
  • Problem-solving

Interests

  • Creative Writing
  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoy participating in pickleball or dance for fitness
  • Adventure Travel

Timeline

Personal Banker

Shelby County State Bank
08.2007 - Current

Paraprofessional

United Community School District
08.2005 - 05.2007

Family Services And Child Development

Iowa State University
Shari Heese