Shari Porter
Bellwood,IL
Summary
Proven team-player follows directions and schedules with no supervision. Skilled in emergency response, navigation and vehicle maintenance. Efficient co-worker communication and recordkeeping abilities.
Alert professional with many years of experience in driving and operating vehicles. Skilled at following detailed schedules and performing efficient preventive and regular maintenance. Safety-conscious, trained in routing, and adept at offering fantastic customer and passenger services.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Transportation Specialist
Lyft
Chicago, Illinois
03.2019 - Current
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Ensured compliance with company policies regarding hazardous materials handling procedures.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Communicated regularly with customers regarding changes in routes or estimated delivery times.
- Paid close attention to route conditions and weather safety and rerouted vehicles to direct safe and efficient trips.
- Stayed up-to-date on necessary state licensing for equipment operation and performed regular maintenance to meet regulations.
- Kept detailed track of vehicle mileage and supply purchases to produce timely and accurate spending reports.
- Monitored passenger safety during routes and enforced regulations to maintain best-in-class safety and service levels.
Bakery Team Lead
Krispy Kreme
Hillside, Illinois
02.2018 - 03.2019
- Enforced company policies while fostering an environment of collaboration amongst team members.
- Ordered ingredients as needed from approved vendors in order to meet customer demand.
- Assisted with troubleshooting any technical issues related to baking equipment or processes.
- Provided guidance and support to team members when handling difficult customers.
- Conducted regular performance reviews with each employee to identify areas for improvement.
- Performed regular maintenance on ovens, mixers, and proofers as needed.
- Monitored the quality of products, ensuring they met established standards.
- Organized and delegated tasks to ensure efficient production of baked goods.
- Facilitated communication between bakery staff members and other departments within the store.
- Resolved customer complaints regarding product quality or service issues quickly and professionally.
- Maintained records of all inventory items in order to track usage and replenish stock as needed.
- Assisted with the preparation of large orders for special events or holidays.
- Supervised and trained new employees on proper baking techniques and safety regulations.
- Maintained a clean and organized workspace throughout the day.
- Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
- Managed maintenance and repair of bakery equipment to ensure operational efficiency and reduce downtime.
- Implemented quality control standards, conducting regular product and equipment inspections to ensure compliance.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Organized store by returning merchandise to proper areas and restocked displays.
- Finished baked goods with glazes, icings and other toppings.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Checked dough for proper consistency, adding more flour if needed.
- Cut and shaped dough for rolls, bread and various pastries.
- Created new recipes using available ingredients and for special occasions.
- Blended ingredients and mixed dough, following recipes.
- Monitored color of baking items to raise or lower temperature or remove from oven.
- Set ovens to appropriate temperatures to pre-heat.
- Inspected all bakery products and removed any found to possess defects.
Education
Associate of Arts -
The College of Office Technology
Chicago, IL04-2012
Skills
- Shipment consolidations planning
- Inspecting vehicles
- Documentation skills
- Customs Compliance
Timeline
Transportation Specialist
Lyft
03.2019 - Current
Bakery Team Lead
Krispy Kreme
02.2018 - 03.2019
Associate of Arts -
The College of Office Technology