Shari Roske
Bondurant
Summary
Proactive and highly skilled Department Administrator/Financial Consultant with 25 plus years of hands-on experience working in diverse office environments. Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of military policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities. A team player who works collaboratively and effectively communicates with all levels of staff. Proficient in MS Office, Word, Excel, Outlook, and PowerPoint. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
15
15
years of professional experience
Work History
Retail Sales Specialist
Navy Exchange
El Centro
05.2023 - 10.2025
- Delivered in-depth information on product features so customers could make educated decisions before purchasing.
- Maintain a well-organized and visually appealing store environment for optimal customer experience.
- Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed time effectively across multiple responsibilities including stocking shelves balancing registers at the end of each shift.
- Issued receipts and processed refunds, credits, or exchanges.
- Improved operational efficiency while managing customers' requests, store inventory, transactions, new purchase orders, and pricing needs.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assistant Manager-Volunteer
Naval Air Facility El Centro Thrift Store
El Centro
09.2021 - 06.2023
- Interacted with military/retired members and their families to assess their needs and recommend products or services.
- Exceeded sales targets and met business objectives by motivating volunteers.
- Managed schedules, inventory control, and stocking for the volunteers and store.
- Maintained the sales floor levels to meet customer demands.
Merchandise/Stocking Associate
Walmart Supercenter
El Centro
07.2021 - 09.2021
- Inspected floor displays, noted missing items, and replenished merchandise as soon as possible.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.
- Aided promotional efforts by updating signage to reflect price changes.
Client Services Assistant (Lead) and Apprentice Caseworker-Volunteer
Navy Marine Corps Relief Society
Lemoore
10.2019 - 05.2021
- Assisted social and human service providers in helping client services in a wide variety of fields, such as financial stability, basic budgeting, consumer awareness, and the policies for no fee loans under the restrictions of the Navy Marine Corp Relief Society guidelines.
- Supported clients in identifying and obtaining all social and community services.
- Helped social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to financial planning and hardship, as well as military family care.
- Facilitated courses and individual consultations for personal financial management and budgeting for future expenses.
Outreach Specialist-Volunteer
Veterans Village of San Diego (VVSD)
San Diego
08.2015 - 07.2017
- Greeted and registered participating veterans.
- Answered veteran's questions about benefits and claim procedures.
- Worked in security, maintaining a safe and orderly environment for veterans and their families.
Administrative Support Team
Macy's
Burlington
03.2011 - 02.2012
- Executed operational administrative functions, while supporting Human Resources as a liaison for the store associates and executives.
- Accurately documented, reported and interfaced effectively with all levels of personnel, including management, customers and vendors.
- Maintained all cash management including multiple vaults, cash registers and daily deposits.
- Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
- Oversaw daily reports and provided advice to executive leaders during decision-making.
- Facilitated the screening and hiring process.
Education
Pharmacy Technician-in progress - Certificate
Ashworth College
Norcross, GASkills
- Customer service oriented
- Skilled problem solver
- Detail-oriented
- Strong work ethic
- Excellent communication skills
- Data entry
- Interpersonal skills
- Identifying resources
- Excellent organizational skills
- Providing support for others
Accomplishments
Received the Presidential Certificate of Commendation from the President of Navy Marine Corp. Relief Society for volunteering over 500 hours.
Timeline
Retail Sales Specialist
Navy Exchange
05.2023 - 10.2025
Assistant Manager-Volunteer
Naval Air Facility El Centro Thrift Store
09.2021 - 06.2023
Merchandise/Stocking Associate
Walmart Supercenter
07.2021 - 09.2021
Client Services Assistant (Lead) and Apprentice Caseworker-Volunteer
Navy Marine Corps Relief Society
10.2019 - 05.2021
Outreach Specialist-Volunteer
Veterans Village of San Diego (VVSD)
08.2015 - 07.2017
Administrative Support Team
Macy's
03.2011 - 02.2012
Pharmacy Technician-in progress - Certificate
Ashworth College