Shari Tipsword
Iuka,IL
Summary
Experienced teller with over 7 years of experience in banking industry. Excellent reputation for resolving problems and improving customer satisfaction.
Skilled at marketing bank products, handling account maintenance and evaluating new customer information. Hardworking and organized with exceptional time management abilities.
Overview
11
11
years of professional experience
Work History
Relationship Banker 1
Regions Bank
06.2015 - Current
- Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
- Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new / replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
- Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
- Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
- Assists branch and fellow team members with basic tasks to aid in customer problem resolution
Sales Representative
AT&T
12.2012 - 05.2015
- Provide extraordinary customer service by being compassionate towards and understanding their needs
- Build value by offering tailored and thoughtful solutions to fit each person, family or business
- Represent our Company and the AT&T brand with the utmost professionalism and courtesy
- Assist our leaders with store operations and duties
Education
Bachelor Of Music - Music
Jackson College of Ministries
Jackson, MS05.2006
Skills
- Excellent customer service
- Teller Transaction
- Account Updating
- Bank Deposits
- Cash Handling
- Organization
References
April Kent
618-918-1289
Amy O’Dell
618-315-3588
Andrea Schwartz
618-322-1058
Timeline
Relationship Banker 1
Regions Bank
06.2015 - Current
Sales Representative
AT&T
12.2012 - 05.2015
Bachelor Of Music - Music
Jackson College of Ministries