Shari White
Atlanta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Claims Representative
TTEC
Las Vegas, NV
05.2021 - 09.2023
- Documented changes in claim statuses using specialized software systems.
- Filed appeals on behalf of customers when necessary after denial of a claim due to insufficient evidence.
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Attended continuing education seminars related to insurance industry best practices and new legislation.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
- Identified potential fraud indicators during the review process and reported suspicious activity accordingly.
- Processed a high volume of claims efficiently while maintaining quality standards.
Mail Clerk
United States Post Office
Las Vegas, NV
05.2020 - 06.2022
- Sorted and distributed incoming mail according to predetermined routing procedures.
- Scanned documents into electronic filing systems.
- Inspected outgoing mail for accuracy prior to distribution and mailing.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Adhered to safety regulations while operating machinery in the mailroom area.
- Ensured compliance with federal regulations governing mailing processes.
- Received, sorted and organized incoming letters and packages.
Collections Agent
USCB America
Las Vegas, NV
01.2018 - 11.2019
- Researched customer accounts for any discrepancies or outstanding payments.
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
- Adhered to company policies and applicable laws while collecting debts from customers.
Education
Phlebotomy
Career Employment Consultants of Atlanta
Atlanta04-2017
Skills
- Claims Investigation
- Time Management
- Documentation Review
Certification
- Phlebotomy Certifications NHA 04/2017
Timeline
Claims Representative
TTEC
05.2021 - 09.2023
Mail Clerk
United States Post Office
05.2020 - 06.2022
Collections Agent
USCB America
01.2018 - 11.2019
Phlebotomy
Career Employment Consultants of Atlanta
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