Shari Williams
Glen Burnie ,MD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Audiology Assistant
ENTAA Care A Partner Of John Hopkins Regional Phys
04.2022 - Current
- Educated patients on proper hearing aid usage and care, empowering them to take an active role in their hearing health management.
- Coordinated with insurance companies to verify coverage details for audiology services, expediting claims processing and minimizing out-of-pocket expenses for patients.
- Balances hearing instrument manufacturer monthly statements and forwards to accounts payable for payment.
- Verifies hearing instrument insurance benefits and creates patient benefit letter.
- Obtains hearing instrument authorizations (Tricare, Priority Partners etc
Tracks/maintains all audiology supplies for all office locations. Creates order and sends to Audiology manager for approval. - Answers patient phone calls and schedules audiology and speech therapy appointments.
- Completes patient battery orders, posts charges for supplies and loss/damage claims
- Verify benefits and obtain authorizations for speech therapy.
Certified Medical Assistant and Phlebotomist
ENTAA Care A Partner Of John Hopkins Regional Phys
01.2019 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Special Education Teacher Assistant
Anne Arundel County Public School System
08.2017 - 06.2019
- Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Improved student behavior and engagement in the classroom through consistent enforcement of rules and positive reinforcement strategies.
- Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
- Provided support to help students with special needs learn and grow.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Education
Bachelor of Science -
Anne Arundel Community College
Arnold, MD08.2024
Associate Degree in Nursing -
Strayer University
Washington, DC08.2024
High School Diploma -
Old Mill High School
Millersville, MD01.2016
Skills
- Compassionate
- Communication
- Administrative Skills
- Patient Care
- Teamwork and Collaborations
- Hearing Aid Verification
- Insurance Verification
- Multitask
- Addressed and answered customer concerns
Timeline
Administrative Audiology Assistant
ENTAA Care A Partner Of John Hopkins Regional Phys
04.2022 - Current
Certified Medical Assistant and Phlebotomist
ENTAA Care A Partner Of John Hopkins Regional Phys
01.2019 - 04.2022
Special Education Teacher Assistant
Anne Arundel County Public School System
08.2017 - 06.2019
Bachelor of Science -
Anne Arundel Community College
Associate Degree in Nursing -
Strayer University
High School Diploma -
Old Mill High School
Similar Profiles
Kisheat QueenKisheat Queen
Medical Receptionist at Johns Hopkins Entaa CareMedical Receptionist at Johns Hopkins Entaa Care
Camela ReddingCamela Redding
Certified Nursing Assistant/ HHA/ Caregiver at John Hopkins Personal Skill Care (JHPSC)Certified Nursing Assistant/ HHA/ Caregiver at John Hopkins Personal Skill Care (JHPSC)
OLUWAKEMI OGUNRINOLAOLUWAKEMI OGUNRINOLA
Certified Nursing Assistant at John Hopkins HOME CARE/Bayview Medical CenterCertified Nursing Assistant at John Hopkins HOME CARE/Bayview Medical Center