Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shari Woods

Camilla,NH

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated mental health professional bringing background working with individuals suffering from substance abuse and behavioral disorders. Focused on client advocacy, prevention and education to reduce impacts and recurrence of serious issues. Collaborative with multidisciplinary teams to create solid support networks for client needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Manager

Groups Recover Together
07.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Provided empathetic support during crisis intervention situations, deescalating tensions and facilitating appropriate resolutions.
  • Maintained accurate client records to ensure continuity of care across different service providers within the facility or community support network.

Resident Instructor

Farnum Center
02.2022 - Current
  • Assessed risk factors associated with relapse triggers and provided proactive interventions as needed.
  • Created a safe space for open dialogue about difficult topics such as shame, guilt, trauma, grief.
  • Provided peer recovery support to individuals in early stages of recovery from substance use disorder.
  • Conducted individual and group counseling sessions to help clients develop coping skills, personal insight, and relapse prevention strategies.
  • Developed relationships with other community resources to ensure comprehensive care for each client.
  • Educated family members on how they can support their loved one's recovery process.

Outreach Coordinator

Bonfire Recovery Services
04.2023 - 08.2024
  • Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
  • Assessed risk factors associated with relapse triggers and provided proactive interventions as needed.
  • Developed relationships with other community resources to ensure comprehensive care for each client.
  • Provided crisis intervention services when needed to deescalate difficult situations or behaviors.
  • Connected clients with appropriate aftercare services such as sober living homes or outpatient programs.
  • Supported clients through challenging times by offering emotional guidance and unconditional acceptance.

Education

High School Diploma -

John Stark Regional High School
Weare, NH
06-1991

Skills

  • Client rapport
  • Client Service
  • Relationship Building
  • Positive Reinforcement
  • Organizational Skills
  • Interpersonal Skills
  • Team Collaboration
  • Task Prioritization
  • Goal Setting
  • Time management abilities
  • Written Communication
  • Multitasking
  • Interpersonal and Social Skills
  • Continuous Improvement
  • Workflow Optimization
  • Travel Coordination
  • Workflow Planning

Certification

  • Recovery Coach Certification

Timeline

Office Manager

Groups Recover Together
07.2023 - Current

Outreach Coordinator

Bonfire Recovery Services
04.2023 - 08.2024

Resident Instructor

Farnum Center
02.2022 - Current

High School Diploma -

John Stark Regional High School

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Shari Woods