Summary
Overview
Work History
Education
Skills
PARENT’S FULL RELEASE OF ALL CLAIMS WITH INDEMNITY (Medical Bills Incurred)
Timeline
GeneralManager

Sharia Clark

North Charleston,South Carolina

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

General Manager

Taco Bell
Summerville, SC
09.2021 - 03.2026
  • Led operational improvements to enhance customer satisfaction and streamline service processes.
  • Implemented training programs for staff to ensure compliance with company standards.
  • Oversaw daily restaurant operations, ensuring adherence to health and safety regulations.
  • Resolved customer complaints promptly, enhancing overall guest experience and loyalty initiatives.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed inventory levels and ordering processes to reduce waste and optimize supply chain efficiency.
  • Analyzed sales data to identify trends, adjusting strategies to maximize revenue and profitability.

Night Auditor

Hampton Inn By Hilton
North Charleston, SC
01.2021 - 09.2021
  • Managed night audits to ensure accurate financial reporting and data integrity.
  • Coordinated front desk operations, enhancing guest satisfaction through effective communication.
  • Oversaw the reconciliation of daily transactions, maintaining compliance with hotel policies.
  • Utilized property management systems to track reservations, payments, and guest information efficiently.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.

Front Desk Agent

Hampton Inn & Suites By Hilton
Pelham, AL
06.2019 - 01.2021
  • Coordinated room assignments and reservations using property management systems.
  • Collaborated with housekeeping to ensure timely room readiness for incoming guests.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
  • Collected room deposits, fees, and payments.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Improved front desk efficiency by maintaining organized records of guest reservations, payments, and special requests.

Education

High School Diploma - Computer Science

Florence-Darlington Technical College
Florence, SC
03-2003

Certification - Computer Science

Florence-Darlington Technical College
Florence, SC
03-2003

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Staff management
  • P&L management
  • Property management systems
  • Guest relations
  • Phone and email etiquette
  • Cash handling
  • Office organization
  • Hospitality services
  • Computer skills
  • Payment processing

PARENT’S FULL RELEASE OF ALL CLAIMS WITH INDEMNITY (Medical Bills Incurred)

  • Date: 11/09/23
  • Claim #: 23-5744987
  • KNOW ALL BY THESE PRESENT that we, Sharia Clark a single individual only, the parents of Zaviah Clark, a minor, born 04/16/2007, for and in consideration of the payment of one thousand dollars ($1000.00), the receipt and sufficiency of which is hereby acknowledged, and in further consideration of the promise by Progressive Direct Insurance Company to pay additional reasonable and necessary medical and/or dental expenses up to a maximum of four thousand dollars ($4000.00) incurred for treatment of Zaviah Clark prior to the date of this release, does (do) hereby for myself (ourselves) and for my (our) heirs, executors, administrators, successors, assigns and any and all other persons, firms, employers, corporations, associations or partnerships release, acquit and forever discharge Ebony Jenkins-Ulmer & Ta’riq Ulmer and his/her/their agents, servants, successors, heirs, executors, administrators, assigns and all other persons, firms, corporations, associations or partnerships of and from any and all claims, actions, causes of action, demands, rights, expenses, loss of wages, loss of services, claims for loss of consortium, loss of support or affection, loss of society and companionship, and costs belonging to said minor or to the undersigned for bodily injury claims, accrued or unaccrued, on account of or in any way growing out of, any and all known or unknown personal injuries, disability, property damage, loss or damage of any kind sustained or that may be sustained by said minor on account of or in any way growing out of an accident which occurred on or about 11/04/2023, at or near SC. In the event that any party herein released shall incur expense or sustain any monetary damage as a result of any claim made growing out of this automobile accident, the undersigned does (do) hereby agree to save and hold harmless such released parties from any and all costs, damages, interest, payments, or expense of any nature whatsoever that the released party may be compelled to pay as a result of any such claim.
  • It is understood and agreed that this settlement is in full compromise of a doubtful and disputed claim as to both questions of liability and as to the nature and extent of the injuries and damage to Zaviah Clark, and that neither this release, nor the payment pursuant thereto, shall be construed as an admission of liability, such being denied.
  • The undersigned hereby declare(s) and represent(s) that the injuries to Zaviah Clark are or may be permanent and that recovery therefrom is uncertain and indefinite and in making this release, it is understood and agreed that the undersigned rely(ies) wholly upon the undersigned's judgment, belief and knowledge of the nature, extent, effect and duration of said injuries and liability therefore and is made without reliance upon any statement or representation of the party or parties being released, or their representatives, or by any physician or surgeon by them employed.
  • The undersigned further declare(s) and represent(s) that no promise, inducement, or agreement to herein expressed has been made to the undersigned and that this Release contains the entire agreement between the parties hereto, and that the terms of this Release are contractual and not a mere recital.
  • THE UNDERSIGNED HAS READ THE FOREGOING RELEASE AND FULL UNDERSTANDS IT.
  • Sharia Clark 11/10/23
  • Signed Date

Timeline

General Manager

Taco Bell
09.2021 - 03.2026

Night Auditor

Hampton Inn By Hilton
01.2021 - 09.2021

Front Desk Agent

Hampton Inn & Suites By Hilton
06.2019 - 01.2021

High School Diploma - Computer Science

Florence-Darlington Technical College

Certification - Computer Science

Florence-Darlington Technical College
Sharia Clark