Sharif Munshi
Atlanta,GA
Summary
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
Ride Share Driver
Uber And Lyft
Atlanta, GA
04.2021 - Current
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
- Notified dispatchers or company mechanics of vehicle problems.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Operated vehicles with specialized equipment to transport and secure passengers with special needs.
- Used discretion when accepting cash payments from customers as needed.
- Arranged to pick up customers or groups.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
- Notified customers of delays to decrease calls to support.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Offered riders information about local attractions and restaurants.
- Followed safety regulations and state laws governing vehicle operation.
- Responded to customer inquiries in a timely manner via phone or text message.
- Cleaned vehicle regularly to maintain professional appearance.
Technical Support Engineer
Citizens Bank
Atlanta, GA
02.2018 - 12.2023
- Supervised and directed workers engaged in installation of data communication equipment and software.
- Resolved complex technical problems through root cause analysis techniques.
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Collaborated with teams to solve technical customer problems across product suites.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Education
Bachelor of Science -
Mumbai University
India01-1989
Skills
- Customer Engagement
- Vehicle Maintenance
- Customer Service
- Defensive Driving
- Punctuality
- Time Management
- Communication
- Special Needs Passengers
- Communication and Interpersonal Skills
- Dependable and Trustworthy
- Customer-Oriented
Timeline
Ride Share Driver
Uber And Lyft
04.2021 - Current
Technical Support Engineer
Citizens Bank
02.2018 - 12.2023
Bachelor of Science -
Mumbai University
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