Sharita LeSure
Garfield Heights,OH
Summary
Compassionate and driven Healthcare professional seeking an advanced level position to utilize my strong communication skills and passion for patient care to provide exceptional service and contribute to the success of a healthcare organization.
Overview
13
13
years of professional experience
Work History
PSC
Blue Cloud Pediatric Dental Surgery Center
10.2022 - Current
- Scheduled surgery procedures and exams
- Verify insurance
- greet patients
- answer calls
- knowledge of dental software
- Scan and fax documents
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Check patients in and out scheduled appointments
Intake Specialist
Lifestance Mental Health
11.2021 - 10.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Provided compassionate support to clients during the intake process, offering reassurance and understanding in times of distress.
- Completed intake assessment forms and filed clients' charts.
PBX Operator
Metro Health Hospital
10.2011 - 11.2021
- Maintained a high level of professionalism while assisting callers in various situations, including emergencies and complaints.
- Enhanced communication between departments by promptly transferring calls and providing accurate information.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Improved customer satisfaction by efficiently handling and routing incoming calls to appropriate departments.
Education
High School Diploma -
Shaw High School
East Cleveland, OH08.1998
Skills
- Friendly, Positive Attitude
- Multi tasking
- Patient care
- Dependable and Responsible
- Medical terminology
Timeline
PSC
Blue Cloud Pediatric Dental Surgery Center
10.2022 - Current
Intake Specialist
Lifestance Mental Health
11.2021 - 10.2022
PBX Operator
Metro Health Hospital
10.2011 - 11.2021
High School Diploma -
Shaw High School
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