Shariya Jones

• Coordinated daily schedules for therapists and clients, enhancing appointment efficiency.
• Managed patient records and ensured compliance with confidentiality regulations.
• Communicated with clients and providers through email, phone, and digital platforms, ensuring seamless information flow.
• Manages multiple administrative responsibilities while maintaining accuracy and meeting deadlines.
• Assisted in preparing therapy materials and resources for client sessions.

Support provider onboarding and profile setup through platforms such as Headway.

• Managed daily operations to maximize service efficiency and ensure product availability.
• Developed marketing strategies to enhance brand visibility and customer engagement.
• Managed daily operations of beauty and wellness services.
• Oversaw inventory management to maintain optimal stock levels and strengthen supplier relationships.
• Maintained client records and appointment information to enhance client experience and uphold professionalism.
• Build and maintain strong client relationships through clear communication and personalized service.
• Trained staff on customer service best practices for improved client interactions.