Sharla Cromwell
Philadelphia,PA
Summary
Proven Unit Clerk at Children's Hospital of Philadelphia (CHOP), adept in HIPAA compliance and maintaining medical records with Epic Systems. Excelled in enhancing team productivity by efficiently managing multi-line phone systems and providing exceptional customer service. Demonstrated expertise in documentation and chart preparation, contributing to improved healthcare delivery and patient data management.
Overview
18
18
years of professional experience
Work History
Unit Clerk
Children's Hospital Of Philadelphia, CHOP
03.2006 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided clerical support, addressing routine, and special requirements.
Education
High School Diploma -
William Penn High School
Philadelphia, PA06.1999
Skills
- HIPAA Compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Medical Records Maintenance
- Epic Systems
Timeline
Unit Clerk
Children's Hospital Of Philadelphia, CHOP
03.2006 - Current
High School Diploma -
William Penn High School
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