Sharla Stamey

• Manage phone and email correspondences.
• Responsible for Daily Schedule for Students/Residents/ Hygiene.
• Verify Dental Insurance for patients through Internet and/ or Phone.
• Prepare Pre Authorizations for Dental Insurance for patients.
• Responsible for Cash Drawer and End of Day reports.
• Responsible for Monthly Cash Drawer Audit.
• Responsible for posting payments to patient accounts.
• Enter all Lab Work Going Out / Coming In to the Clinic.
• Responsible for Importing/Exporting Patient Records/X-rays.
• Work with Give Kids A Smile Event here at Clinic.
• Work with ECU Smiles for Vets.
• Independently make eligibility determinations for Vets.
• Manage entering data and other clerical tasks with Axium system.
• Responsible for Point of Sale Terminal Log.
• Decision making for Means Testing.
• Responsible for Office HIPPA and PHI compliance.

Family Owned Business

• Decision maker for financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
• Maintain compliance with industry regulations and updated policies accordingly to protect both customers'' interests as well as those of the small business itself.
• Boost sales performance by motivating employees through incentives programs and regular feedback sessions.
• Implement customer loyalty programs to encourage repeat business and foster long-term relationships with clients.
• Oversee daily business operations and financial decisions to drive profitability and growth.
• Supervise 2 employees and daily tasks.
• Responsible for Monthly Sales Tax.
• Pay all Invoices and Monthly Bills for Company.
• Maintain Overdue Account Letters.
• Do Daily Bank Deposit.
• Help maintain tool inventory.

• Supervised Front Desk personnel.
• Greeted Patients at Front Desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for patients.
• Scheduled, coordinated and confirmed appointments for Dentist and Hygienist.
• Responsible for Daily Bank Deposit.
• Processed Payments on Patient accounts.
• Answered multi-line phone system.
• Responsible for Duplicating Patient X-rays
• Worked on Overdue Patient accounts.
• Responsible for calling patients to collect on patient accounts.
• Responsible for Office HIPPA compliance.

• Kept vendor files accurate and up-to-date to expedite payment processing.
• Assisted in month-end closing procedures, contributing to accurate financial reporting.
• Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
• Answered Multi Line Phone System and Directed calls to correct personnel.
• Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
• Matched purchase orders with invoices and recorded necessary information.
• Handled day-to-day accounting processes to drive financial accuracy.
• Responsible for checking in new inventory into system.
• Help with transfer of vehicles to other dealerships.

• Supervised Two Registered Dental Hygienists
• Responsible for Hygiene Schedule
• Responsible for Office HIPPA compliance
• Streamlined recall system processes, resulting in increased appointment confirmations among existing patients.
• Promoted oral health education within the community by organizing and participating in outreach events.
• Managed patient inquiries with professionalism, addressing concerns regarding treatments or financial responsibilities promptly and effectively.
• Reduced wait times for appointments through efficient management of the hygiene schedule.
• Ensured accurate treatment records by diligently updating and maintaining patient files.
• Sterilized equipment to keep dental instruments clean and safe for use, reducing risk of infection.
• Maintained accurate medical and dental records by documenting important patient data in Eaglesoft.
• Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
• Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
• .Verified Dental Insurance for Hygiene Patients.
• Exposed, developed, and mounted both intraoral and extraoral dental x-rays.

• Scheduled, coordinated and confirmed appointments for Dentist and Hygienists.
• Responsible for Answering incoming calls.
• Verify Patient Dental Insurance.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed all tasks in compliance with company policies and procedures.
• Confirmed appointments, communicated with patients, and updated patient records.
• Collected cash , check and /or credit card payments, processed transactions and updated relevant records.
• Tracked important information in Eaglesoft spreadsheets and ran reports or generated graphs using data.
• Responsible for HIPPA compliance.

• Collaborated with HR department to ensure accurate employee records, benefit deductions, and leave balances.
• Managed payroll data entry and processing for 400 employees to comply with predetermined company guidelines.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Improved payroll accuracy by thoroughly reviewing timesheets and addressing discrepancies.
• Reviewed time records for 400 employees to verify accuracy of information.
• Managed garnishments, deductions, and other adjustments to ensure accurate payroll calculations and compliance with legal requirements.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Maintained confidentiality of employee records and payroll information.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Completed payroll accurately and timely to meet employee expectations.
• Managed and updated employee benefits information.
• Processed timecards and payroll data for team of employees.
• Maintained employee confidence and protected payroll operations by keeping information confidential.

• Supervisor -Front Sales Clerks.
• Responsible for making Weekly work schedule.
• Kept front check out area clean and organized for efficient service.
• Key Holder / Open and close the store.
• Nightly Bank Deposit.
• Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
• Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
• Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
• Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Opened and closed store by balancing cash registers and receipts.
• Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.