Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nikkara Boyd

Greenville,North Carolina

Summary

Dynamic professional with extensive experience at Brody School of Medicine, excelling in budget management and effective communication. Proven track record in coordinating residency programs and enhancing operational efficiency. Adept at multitasking and fostering collaboration, ensuring compliance with accreditation standards while delivering exceptional customer service.

Overview

6
6
years of professional experience

Work History

Clerkship Coordinator

Brody School of Medicine-ECU Health Medical Center
Greenville, NC
04.2024 - Current
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Delegated work to staff, setting priorities and goals.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.

Residency/Fellowship Coordinator

Brody School of Medicine-ECU Health Medical Center
Greenville, NC
04.2022 - 04.2024
  • Monitored compliance with accreditation standards set by local, state, federal agencies and other regulatory bodies.
  • Ensured that adequate resources were available for successful implementation of all aspects of residency programs.
  • Assisted in recruiting and interviewing prospective residents.
  • Organized and facilitated resident orientations, onboarding process, and training sessions.
  • Identified potential sources for funding opportunities for residency programs.
  • Served as a liaison between faculty members, administrative personnel and external organizations.
  • Collaborated with faculty members to develop curriculum for resident education activities.

Administrative Assistant/Patient Services Representative

Brody School of Medicine-ECU Health Medical Center
Greenville, NC
03.2019 - 04.2022
  • Scheduled appointments between clients and customers and internal staff members.
  • Managed office supplies inventory and placed orders when necessary.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Medical Receptionist Certification Program

Pitt Community College
Winterville, NC
05-2020

Skills

  • Budget management
  • Microsoft Office proficiency
  • Customer service excellence
  • Effective communication skills
  • Insurance verification expertise
  • Patient registration processes
  • Multitasking and organization
  • Scheduling and calendar coordination
  • Data entry accuracy
  • Point of contact

References

References available upon request.

Timeline

Clerkship Coordinator

Brody School of Medicine-ECU Health Medical Center
04.2024 - Current

Residency/Fellowship Coordinator

Brody School of Medicine-ECU Health Medical Center
04.2022 - 04.2024

Administrative Assistant/Patient Services Representative

Brody School of Medicine-ECU Health Medical Center
03.2019 - 04.2022

Medical Receptionist Certification Program

Pitt Community College

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